What are the responsibilities and job description for the Yardi Systems is hiring: Marketing Specialist in Irving position at Yardi Systems?
Yardi is a global software company providing innovativeproperty management solutions and services in every real estate market. We arefocused on providing our customers with superior products and outstandingcustomer service. We are passionate about technology and believe work should befulfilling and fun! We are committed to our customers, employees and thecommunities where we live.
We are actively seeking highly motivated, enthusiastic teamplayers with an interest in marketing, a strong technical aptitude, skilled atcreative project management, and outstanding customer service skills to joinour RentCafe team as RentCafe Marketing Specialists (RCMS).
What you will do
- Develop and maintain strong client relationships,particularly focusing on their marketing strategies and website supportneeds.
- Deliver outstanding customer support via phone and email,addressing updates, changes, troubleshooting issues with RentCafe websites, andensuring client satisfaction.
- Manage multiple creative projects by communicating assetsrequired, key milestones and associated timelines, and providing best practicerecommendations for marketing and website support.
- Setting clear expectations with clients surrounding creativeproject workflow, project milestone deadlines, and frameworkfunctionality.
- Provide exceptional consultation by listening to clients’business needs and offering strategic marketing solutions.
- Train clients in new product features, functionality, andbest practices to ensure effective use of our products.
- Effectively troubleshoot website issues, demonstratingstrong problem-solving skills, and providing thorough documentation for anyescalated cases.
- Help with QA of marketing issues as they arise, ensuringaccuracy and meticulous attention to detail.
- Demonstrate excellent time management skills and attentionto detail, particularly during QA processes.
- Build rapport with clients, anticipate their business needs,and proactively provide marketing and website support solutions.
- Be an integral part of our outstanding team, collaboratingclosely with RentCafe Marketing Support team members across the United Statesand Canada.
- Maintain a friendly and cooperative communication style,fostering a collaborative work environment.
What you need to have
What would be helpful to have
What you get as a Yardi Employee
At Yardi, we’ve created a team of over 9,000 employees inover 40 locations around the globe dedicated to making great real estatesoftware products and fostering a collaborative work environment. Yardiis a place where people with a wide variety of cultural and life experiencescome together to make a difference. Our corporate culture stresses integrity,respect, trust, responsibility, and fun! Come join our growing team!
All submissions for openpositions should be received through Yardi’s applicant portal, accessed fromYardi’s corporate website.
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