What are the responsibilities and job description for the General Manager (Dallas) position at Yardstick Dog Hotel?
Yardstick is a boutique dog hotel providing a premium boarding and daycare experience to dogs and their parents. Launched in Nashville in 2022, we have a passion for dog hospitality and ambitions to scale our concept across the country – and Dallas is our next stop.
We are seeking an experienced General Manager to help us launch the Dallas market and manage the day-to-day operations of our first location in the Design District, with the expectation that this individual will play a key role in expanding our footprint across the greater DFW region.
Responsibilities
- Manage team of ~12 employees (full and part-time), including upfront training and ongoing development.
- Scheduling and labor cost management.
- Customer relations and guest satisfaction.
- Dog and employee safety.
- Facility management. Including supply purchasing and maintenance of a clean/sanitary facility.
- Community outreach and events. Candidate will be the day-to-day face of our first location.
- Work closely with CEO on business planning and process improvements.
Requirements
- 5 years of people management experience.
- Prior experience in the pet services industry.
- Available to work nights, weekends and holidays -- we are open 365 days a year.
- Excellent customer service and people skills.
- High integrity, trustworthy and dependable.
- Ambitious and excited by the prospect of building a business from the ground up.
Other important information
- Location: Dallas, specifically the Design District.
- Compensation: Competitive salary and incentive based compensation.
- Benefits: Medical, dental and vision insurance; paid time off.
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Keywords: dog hotel, pet resort, dog boarding, dog daycare, dog trainer, dog groomer, animal care, pet services, animal shelter, veterinarian, veterinary technician, vet tech.
Salary : $65,000 - $80,000