Front Desk Receptionist

Job Title: Funeral Home Receptionist
Location: Fort Pierce, FL
Job Type: Full-Time

About Us:

We are a locally and family-owned funeral home with three locations in Saint Lucie County, dedicated to providing compassionate and professional service to the families we serve. Our team takes pride in offering premium services with care and dignity.

Position Overview:

We are seeking a dedicated and professional Receptionist to be the first point of contact for our funeral home. This role is essential in providing a warm, welcoming, and respectful environment for grieving families and visitors. The receptionist will answer inbound calls, assist walk-in clients, and provide administrative support to our funeral directors.

Key Responsibilities:

• Answer and direct inbound phone calls with professionalism and empathy.
• Greet and assist families and visitors with warmth, sensitivity, and discretion.
• Maintain a calm and composed demeanor when interacting with grieving families.
• Manage appointment scheduling and direct inquiries to the appropriate staff members.
• Handle light administrative tasks, including data entry, filing, and document preparation.
• Ensure the reception area remains tidy and organized.
• Assist funeral directors and staff with basic clerical duties as needed.

Qualifications & Skills:

• Prior experience in a receptionist or customer service role, preferably in a professional or service-oriented industry.
• Excellent verbal and written communication skills.
• Strong ability to multitask and remain composed in sensitive situations.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office technology.
• Exceptional attention to detail and organizational skills.
• Ability to maintain confidentiality and uphold professionalism at all times.
• Compassionate and empathetic nature with a commitment to providing exceptional service.

Preferred Qualifications:

• Experience in a funeral home, healthcare, or similar field is a plus.
• Bilingual (English/Spanish) is a plus but not required.

Work Environment & Schedule:

• Full-time position with standard business hours, some flexibility may be required.
• Professional and respectful workplace dedicated to serving families in need.

If you are a compassionate and detail-oriented professional looking to make a meaningful impact, we encourage you to apply.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Fort Pierce, FL 34950 (Required)

Ability to Relocate:

• Fort Pierce, FL 34950: Relocate before starting work (Required)

Work Location: In person

Salary : $17