What are the responsibilities and job description for the Receptionist - Adult Probation (Prescott) position at Yavapai County Government?
Under close supervision, performs general office and clerical work of moderate difficulty specific to the assigned department.
- Answers multiple line phone system, provides front office customer service, and responds to public and other agency inquiries.
- Navigates through and retrieves information from computer databases.
- Receives, sorts, files, and retrieves forms, mail, or other types of documents.
- Operates various office equipment.
- Performs specific functions and/or duties relative to division or office assignment.
- Answers questions concerning departmental procedures.
- Orders office supplies and verifies accuracy of packing slips.
- Performs other job-related duties as assigned.
Education:
High school diploma or equivalent.
Experience:
A minimum of one (1) year of general office experience.
Additional Requirements:
Must possess a valid Arizona driver’s license.
Required Knowledge, Skills, and Abilities:Knowledge of:
- Departmental clerical and office procedures, including various internal programs.
- Business English, spelling, grammar, punctuation, and composition.
- Clerical office practices and procedures.
- Research techniques and report writing.
- Current Microsoft Office software.
- Filing and recordkeeping.
Skill in:
- Customer service.
- Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees.
- Establishing and maintaining effective working relationships with employees, other agencies, and the public.
- Organization and adherence to detail.
Ability to:
- Greet all visitors in a courteous, friendly, timely, and professional manner.
- Answer inquiries and questions.
- Multitask and prioritize autonomously.
- Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
- Keep management informed of key operating issues affecting the department.
- Remain current in knowledge required to perform assigned duties.
- Handle confidential matters and maintain discretion always.
- Act with courtesy, tact, and diplomacy.
Work Environment:
The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated.
Physical Requirements:
Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effective in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds.
Additional Job Information:
FLSA: Non-Exempt
Grade: 1
Classification: Classified
Safety Sensitive: No
Salary : $17 - $22
