What are the responsibilities and job description for the Field Service Engineer position at YCM Technology USA Inc?
Job Description
Job Description
Job Title
Field Service Engineer
YCMT
YCM Technology (YCMT) (USA), a subsidiary of YCM (Yeong Chin Machinery Industries Co. Ltd., who specializes in machine tool manufacturing) located in Santa Fe Springs, California and Sterling Heights, Michigan will be expanding and growing its business in North America. YCMT prides itself with a culture that is based on building trust and respect for all its employees, and strives for a working atmosphere that is both positive and motivating. These same guiding principles also extend to the relationships between suppliers, dealers and very importantly, the customers.
Therefore, YCMT is seeking highly capable individuals that have an interest in growing their career, and being part of an integrity-minded organization that has a long-term future growth plan of providing excellent products and services.
Job Description
The Field Service Engineer is responsible for providing service and support for YCM Technology customers by performing machine installation, startup, repair and maintenance of the equipment. This includes providing an excellent customer service experience.
YCMT is looking for Field Service engineers in Michigan.
Duties & Responsibilities
Installation and commissioning of CNC machine tool and accessories
Work in conjunction with Applications Engineer on customer machine issues as required
Conduct on-site customer training
Perform preventive machine maintenance and inspection
Provide onsite troubleshooting and machine repair
Promptly prepare and submit installation, service and expense reports including time sheets
Must be available to travel overnight, occasional weekends, and holidays
Other related duties as assigned
Required Knowledge, Skills and Abilities
Must have a history, knowledge, and experience of CNC machine tool installation and repair
Must have knowledge and able to repair machine mechanical, electrical, and hydraulic components
Must be able to use basic hand tools & electrical test equipment
Must have 3 and / or 5 axis machine tool experience.
Must have strong mathematical and mechanical aptitude.
Must be able to read and understand electrical schematics
Must be organized and able to effectively communicate both verbally and written
Must be able to professionally work both independently and in a team environment
Must to be proactive and able to anticipate arising needs and take appropriate action
Must abide by company ethics and standards upholding confidential information
Education Requirements
Technical Degree, Engineering Degree or Equivalent Work Experience
Other Requirements
Must have a valid driver's license and clean driving history
Compensation
Hourly rate based on experience $35 to $45 an hour.
Serious applicants only, must have CNC machine tool experience.
YCMT is an equal opportunity employer. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals who require and accommodation to perform the essential functions.
Salary : $35 - $45