What are the responsibilities and job description for the Inside Sales Representative - Lancaster/York Service Area position at Yeager Supply, Inc.?
Drive Service Excellence as Our Next Inside Sales Representative!
Location: Reading, PA (training) / York, PA (post-training) / Remote eligibility after training Employment Type: Full-Time | Non-Exempt
About the Role: We are seeking a highly organized and customer focused Inside Sales Representative to join our team. This role is responsible for managing inbound calls, responding to customer inquiries, processing orders, and ensuring a seamless customer experience. The ideal candidate will demonstrate excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment. This position plays a key role in maintaining strong client relationships, supporting sales initiatives, and promoting the company's brand and values.
Key Responsibilities
If you're ready to take on this challenging and rewarding role, apply now! We look forward to having you join our team.
Please refer to the full job description for additional information regarding this position.
Yeager Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Location: Reading, PA (training) / York, PA (post-training) / Remote eligibility after training Employment Type: Full-Time | Non-Exempt
About the Role: We are seeking a highly organized and customer focused Inside Sales Representative to join our team. This role is responsible for managing inbound calls, responding to customer inquiries, processing orders, and ensuring a seamless customer experience. The ideal candidate will demonstrate excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment. This position plays a key role in maintaining strong client relationships, supporting sales initiatives, and promoting the company's brand and values.
Key Responsibilities
- Manage incoming calls and emails with professionalism and efficiency
- Process sales orders and related business documents using ERP software
- Address customer inquiries, resolve order changes, and ensure high service standards
- Maintain accurate customer records and generate routine reports
- Coordinate with internal teams and vendors to meet delivery commitments
- Support sales and marketing efforts through collaboration and market awareness
- High School diploma or equivalent
- 1 year of sales or 2 years of customer service experience
- Proficiency in Microsoft Outlook and office software
- Strong communication, organizational, and interpersonal skills
- Associate degree or higher
- Experience in PVF or related industries
- 5 years of customer service experience
If you're ready to take on this challenging and rewarding role, apply now! We look forward to having you join our team.
Please refer to the full job description for additional information regarding this position.
Yeager Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
