What are the responsibilities and job description for the Customer Service Fundamentals Career Training Opportunity position at Year Up United?
Transform your career with Year Up United, a one-year intensive job training program that combines technical and professional training with internship opportunities and personalized support.
What We Offer
- In-classroom skill development in cybersecurity, data analytics, helpdesk/desktop support, project management, banking, and customer success
- Internship placement with leading organizations in the National Capital Region, such as Fannie Mae, Merck, Okta, and Salesforce
- Personalized coaching and mentorship to guide you throughout the program
- An educational stipend of $525 per week during the internship phase
Eligibility Criteria
- Age: 18-29 years old
- Education: High school graduate or GED recipient
- Citizenship: Eligible to work in the U.S.
- Availability: Monday-Friday throughout the duration of the program
- Motivation: Highly motivated to learn technical and professional skills
- Academic Background: No Bachelor's degree obtained
Post-Program Outcomes
- 75% of graduates are employed and/or enrolled in postsecondary education within 4 months of graduation
- Employed graduates earn an average starting salary of $53,000 per year
Salary : $53,000
