What are the responsibilities and job description for the Customer Service Fundamentals Career Training Opportunity position at Year Up United?
Year Up United is a one-year intensive job training program. It provides young adults with in-classroom skill development, access to internships, and job placement services. Participants also receive personalized coaching and mentorship.
About the Program
The program combines technical and professional training with internship opportunities at leading organizations in the National Capital Region. We work with top companies like Fannie Mae, Merck, Okta, and Salesforce to provide our participants with valuable experience.
Eligibility Criteria
To be eligible for Year Up United, you must:
- Be between 18-29 years old
- Have a high school diploma or GED
- Be eligible to work in the U.S.
- Be available Monday-Friday throughout the program
- Be highly motivated to learn technical and professional skills
- Not have obtained a Bachelor's degree
What You Will Gain
Through our program, you will gain:
- Professional business and communication skills
- Interviewing and networking skills
- Resume building expertise
- Ongoing support and guidance to launch your career
During the internship phase, you will earn an educational stipend of $525 per week.
In-Depth Classes
We offer classes in:
- Cyber Security
- Data Analytics
- Helpdesk/Desktop Support
- Project Management Support
- Banking & Customer Success
- Business Fundamentals
Outcomes
75% of our graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Our employed graduates start with an average salary of $53,000 per year.
Salary : $53,000
