What are the responsibilities and job description for the Customer Service Fundamentals Career Training Opportunity position at Year Up United?
About Year Up United
Year Up United is a one-year intensive job training program for young adults, offering in-classroom skill development, internship and job placement services, and personalized coaching.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement.
We partner with leading organizations in the New York | New Jersey area, including BNY Mellon, Fidelity, and Bank of America.
Eligibility Criteria
- Age: 18-29 years old
- Education: High school graduate or GED recipient
- Work eligibility: Eligible to work in the U.S.
- Availability: Monday-Friday throughout the program duration
- Motivation: Highly motivated to learn technical and professional skills
- Education level: Not holding a Bachelor's degree
What You Will Gain
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support, and guidance to launch your career.
During the internship phase, you will earn an educational stipend of $525 per week.
In-Depth Classes
- Application Development & Support
- Business Fundamentals
- Helpdesk/Desktop Support
- Investment Operations
- Banking
- Data Analytics
- Quality Assurance
- Project Management Support
- Cyber Security
Career Outcomes
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation.
Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Salary : $525
