What are the responsibilities and job description for the Host position at Yellow Bell Cafe?
Job Summary
We are seeking a friendly and organized Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be responsible for creating a welcoming atmosphere for our guests, managing reservations, and ensuring smooth guest flow. This role is crucial in providing exceptional customer service and enhancing the overall dining experience.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and maintain an organized seating chart.
- Communicate effectively with kitchen staff and servers to ensure timely service.
- Utilize Toast system for managing guest check-ins and tracking wait times.
- Address guest inquiries and concerns promptly to enhance guest relations.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Collaborate with team members to ensure a seamless dining experience for all guests.
- Provide information about menu items, specials, and restaurant policies as needed.
Qualifications
- Previous experience in food service or hospitality is preferred but not required.
- Strong customer service skills with a focus on guest satisfaction.
- Ability to communicate clearly and effectively with guests and team members.
- Familiarity with POS systems, particularly Toast, is a plus.
- Excellent organizational skills and attention to detail.
- Ability to work in a fast-paced environment while maintaining professionalism.
- A positive attitude and willingness to learn are essential for success in this role.
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 10 – 20 per week
Shift:
- Evening shift
Ability to Commute:
- Keene, NH 03431 (Required)
Ability to Relocate:
- Keene, NH 03431: Relocate before starting work (Required)
Work Location: In person
Salary : $17