Demo

Implementation Guide

YELLOW DOG SOFTWARE LLC
Norfolk, VA Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/12/2025

Job Description

Job Description

About Yellow Dog Software

Yellow Dog provides inventory management software to clients ranging from mom & pop restaurants to large five-star resorts and major league sports stadiums. We develop, install, and service our own products, including a wide array of third-party integrations.

We value curiosity for improvement, initiative, and determination to succeed. We tend to move quickly, work hard, and care for our people with excellent benefits and family values. If this sounds like a place you would thrive, we’d like to hear from you.

Title : Implementation Guide

Job Description

The primary duties of this position involve configuring, installing, and training new clients in the successful use of our inventory management software. This is a continuous-movement role for people who enjoy building and teaching, with the gratification of hitting targets and achieving objectives for client success.

Specific duties include :

  • Initial database buildouts & configurations
  • Client trainings on core aspects of Yellow Dog Software
  • Proactive communication with clients and collaboration with co-workers
  • Solid verbal and written communication, ability to set and manage expectations
  • Care to implement the best / right solution for each client
  • Tracking and documenting activity in YD systems
  • Delivering satisfied clients to Client Service team
  • Regular overnight travel to client locations, some weekends
  • Occasional on-call duties with bonus pay

We expect you to :

  • Show a willingness to learn and improve every day
  • Learn to confidently train in a group setting
  • Develop a deep understanding of our products
  • Lead clients through successful installations within the framework of defined processes
  • Communicate clearly and concisely with clients, teammates, and coworkers
  • Offer insights that contribute to the growth of your team
  • Enjoy multi-tasking and problem solving
  • Ideal candidates would also have one or more of the following :

  • Hospitality experience (Restaurant / Bar, Hotel / Resort, FOH / BOH, Stadiums / Concessions a plus)
  • Experience with point-of-sale, inventory, or accounting systems
  • Implementation or training experience in a technology environment
  • Teaching background
  • Job Type : Full-time

    Pay : $44,000.00 - $46,000.00 per year

    Benefits :
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance
  • Schedule :

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed
  • Salary : $44,000 - $46,000

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