Patient Accounts Representative

Position Summary: Generate revenue by billing A/R, making payment arrangements, collecting and monitoring delinquent accounts. The overall objectives are to process billing accurately and timely, working A/R with days outstanding less than 90 days, and to increase the financial health of the organization.

Starting Salary Range: $19.21 - $20.97 per hour. Salary reflects steps 1-5 of an 11-step pay schedule. The starting salary will be determined based on the applicant’s education and relevant experience.

Essential Duties and Responsibilities:

• Manage and process contractual changes for re-licensing providers.
• Audit pharmacy bill and submit credits, audit encounter forms daily, audit all claims monthly. and process/audit Billings Clinic Lab invoices
• Prep daily psychiatric and medical visits and enter daily charges/diagnosis codes in the Electronic Health Record.
• Responsible for all billing and A/R filing.
• Process all electronic and paper billing transactions. Re-bill all claims as necessary.
• Process refunds, billing adjustments, all billing correction forms, patient statements and daily deposits.
• Mail and audit monthly patient statements, post payments to patient accounts and Dynamics.
• Work aging report to identify problem accounts.
• Contribute to the strategic goals and outcomes of the agency as measured by the development and achievement of individual, departmental, and organizational goals and outcomes. Participate in Performance Quality Improvement (PQI) goals of the organization both individually and as a team member.
• Other duties as assigned.

Responsibilities to the Organization:

• Contribute to the strategic goals and outcomes of the agency as measured by the development and achievement of individual, departmental, and organizational goals and outcomes.
• Deal constructively and helpfully with all other members of the organization.
• Fully support and model the mission and values of YBGR.
• Adhere to all policies, systems, safety requirements, and procedures of the organization.
• Take the initiative to identify problems and seek out solutions.
• Be a professional representative of the organization to those outside it.
• Participate and engage in monthly supervision/coaching meetings with supervisor.
• Be aware of the cultural and socioeconomic characteristics of persons served.
• Participate in required training as appropriate to the position and beneficial to YBGR.

Personal Responsibilities:

The following list describes the values which guide all decisions and activities at Yellowstone Boys & Girls Ranch…

• Faith is being sure of successfully achieving our mission, based upon our trust in a loving creator.
• Hope is embracing uncertainty with confidence and trust.
• Integrity is doing what is right, putting the needs of others above your own, and living by the highest values.
• Relationship is being committed to one another in a mutually respectful, dignified, healthy, and honoring manner.
• Respect is an attitude of valuing others, caring about people and treating them with dignity.
• Safety is behaving in a manner that protects the physical, psychological, spiritual and emotional wellbeing of others.
• Stewardship is the use of any resource or talent entrusted to YBGR to fulfill our mission and values.
• Excellence at YBGR is represented by the practice of Faith, Hope, Integrity, Relationship, Respect, Safety and Stewardship.

Yellowstone Boys & Girls Ranch (YBGR) is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. All employment is decided on the basis of qualifications, merit, and business need.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

POSITION REQUIREMENTS:

Education: High School Diploma or GED

Previous Professional Experience: A minimum of two (2) years of medical billing experience is preferred.

License and/or Certification: None

Competencies or Knowledge, Skills and Abilities (KSA’s)

• Good verbal and written communication skills
• Display regular, predictable and reliable attendance at work
• Excellent active listening skills
• Demonstrate sound & ethical judgment and decision-making skills.
• Ability to quickly learn and use YBGR selected software solutions.
• Demonstrate accuracy and exceptional attention to detail
• Intermediate knowledge of UB-04 and Explanation of Benefits (EOB) interpretation
• Intermediate knowledge of CPT and ICD-9 codes
• Intermediate knowledge of insurance collections and insurance terminology.

Criminal / Child Abuse Clearance: Must pass criminal record and child abuse registry background check as required by the State of Montana.