What are the responsibilities and job description for the Floor Supervisor position at Yellowstone National Park General Stores?
Compensation: $18.75 - $19.75 / hour
The opportunity
Delaware North Parks and Resorts is hiring seasonal Floor Supervisors to join our team at Yellowstone General Stores in Yellowstone National Park, Wyoming for our 2025 season. As a Retail Floor Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures.
If you enjoy working with people from diverse backgrounds, like a fast-paced job, and seek hands-on learning, our Parks and Resorts team invites you to apply today.
Pay
$18.75 – $19.75 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
Life at Yellowstone General Stores
Looking for a job you love? Be part of a global team fortunate enough to live and work in Yellowstone National Park, our nations first National Park! With nearly 3500 square miles of park and 1000 miles of trails, you’ll never get bored. Each day inspires in special places like this.
- Dorm-style housing is available for $50/ week including free laundry
- Full RV hookups range from $50 to $80/ week including water, sewer, and electricity
- Meals provided at $75/ week (optional for RV residents)
- Endless adventure opportunities in Yellowstone include wildlife watching, cycling, camping, kayaking, horseback riding, swimming, and much more!
- Close access to Grand Teton National Park and historic western town Cody, Wyoming
Perks at Yellowstone General Stores
- Weekly pay
- Employee discounts 30% off non-grocery items
- Flexible work schedules you can expect to work 32-40 hours per week
- Low-cost access to Yellowstone National Park urgent care facilities
- Free and low-cost recreational opportunities including Yellowstone Employee Recreation Program (YCERP) which offers sports, equipment rental, guided hikes, raft trips, educational seminars, and more!
- Referral bonus earn $200 for each eligible referral
- Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties
What will you do?
- Open and close retail locations as directed by management
- Assist retail management with the daily cash procedures and operations
- Monitor store floor, assist with guest needs, and ensure integrity of physical inventory and par levels
- Regularly evaluate, create, and maintain professional visual displays
- Maintain cleanliness and safety standards throughout the retail shops
- Assists guests and team members, escalating concerns or questions to supervisor or manager as needed
- Assisting guest by operating POS or assisting with Self Check OutAssist with check-in and check-out process to include documentation, assign dorm rooms, and coordinate required maintenance and repair for new arrivals.
- Assist with check-in and check-out process to include documentation, assign dorm rooms, and coordinate required maintenance and repair for new arrivals
- Coordinate dorm inspections
- Perform other duties assigned
More about you
- Previous cash handling experience required
- Ability to deescalated guest and team member complaints or concerns and redirect to management
- Previous experience working with point-of-sale system required
- High school diploma or GED required
- Minimum of 1 year of supervisory experience in a customer service or retail environment preferred
Physical requirements
- Ability to lift up to 50 pounds
- Constant standing, lifting, climbing stairs, and repetitive motions
- Bending, reaching, and climbing on ladders
Shift details
Day shift
Evening shift
Holidays
Weekends
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Salary : $19 - $20
