What are the responsibilities and job description for the Fountain Lead position at Yellowstone National Park General Stores?
Compensation: $18.75 - $18.75 / hour
The opportunity
Delaware North Parks and Resorts is hiring seasonal Fountain Leads to join our team at Yellowstone General Stores in Yellowstone National Park, Wyoming for our 2025 season. As Fountain Lead, you will supervise assigned concessions areas and lead team members in delivering excellent guest service.
If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service, apply now.
Pay
$18.75 – $18.75 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
- Weekly pay
- Employee discounts – 30% off non-grocery items
- Flexible work schedules – you can expect to work 32-40 hours per week
- Low-cost access to Yellowstone National Park urgent care facilities ($8.05/ week)
- Free and low-cost recreational opportunities include the Yellowstone Employee Recreation Program (YCERP) which offers sports, equipment rental, guided hikes, raft trips, educational seminars, and more!
- Referral bonus – earn $200 for each eligible referral
- Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties
Life at Yellowstone General Stores
Are you looking for a job you love? Be part of a global team fortunate enough to live and work in Yellowstone National Park, our nation’s first National Park! With nearly 3500 square miles of park and 1000 miles of trails, you’ll never get bored. Each day inspires me in special places like this.
- Dorm-style housing is available for $50/ week including free laundry
- Full RV hookups range from $50 to $80/ week including water, sewer, and electricity
- Meals are provided at $75/ week (optional for RV residents)
- Endless adventure opportunities in Yellowstone include wildlife watching, cycling, camping, kayaking, horseback riding, swimming, and much more!
- Close access to Grand Teton National Park and historic western town Cody, Wyoming
What will you do?
- Supervise and coordinate activities of concessions team members on a per shift basis, including training, counseling, and enforcing work procedures and service standards
- Inspect all stands and portables in assigned area, ensuring all remain clean, sanitized, and safe
- Analyze and resolve problems with team members, guests, and the operation with the assistance of management as needed
- Perform opening and closing duties; verify stand inventories
- Assist concessions team members in serving guests as business levels demand
- Assists guests and team members, escalating concerns or questions to supervisor or manager as needed
- Perform other duties assigned
More about you
- Minimum of one year experience in food service position required; previous experience in concessions as a supervisor or manager preferred
- Previous cash handling or cashier experience required
- Ability to deescalated guest and team member complaints or concerns and redirect to management
- Previous supervisory experience preferred
- No high school diploma or GED required
Physical requirements
- Constant standing, walking, bending, reaching, and repetitive motions
- Ability to lift up to 50 pounds
- May be exposed to variable temperatures, including extreme hot and cold, depending on the season
Shift details
Day shift
Evening shift
Weekends
Holidays
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Salary : $19
