What are the responsibilities and job description for the Field Service Representative position at YER?
Job Summary
We are seeking an experienced Field Service Engineer/Technician to join our team. As a key member of our Field Services Team, you will be responsible for installing, commissioning, and servicing the complete product line of LB Bohle.
About LB Bohle
LB Bohle is a leading technology company specializing in the planning and implementation of machines and processes for pharmaceutical solids production. With a strong presence in Germany and a US subsidiary in Warminster, PA, we offer retail or all-in-one solutions for the entire production process.
Responsibilities
- Install, commission, and service the complete product line of LB Bohle
- Develop and maintain strong mechanical and electrical skills
- Communicate effectively with customers as the face of the company
- Travel extensively throughout the United States and Canada, with occasional trips to Germany
Requirements
- Mechanical and electrical troubleshooting experience
- Ability to understand mechanical, IEC electrical diagrams, and PID diagrams
- PLC experience (Allen Bradley, Siemens)
- Proficiency in Microsoft Office and general computer skills (Windows)
- Experience using on-site heavy equipment, specifically forklifts and scissor lifts
Work Environment
As a Field Service Engineer/Technician, you will work independently and collaboratively with our team to ensure seamless customer service. You will travel up to 75% within the US, Canada, and Puerto Rico, with occasional trips to Germany. Some weekend and holiday travel may be required due to our customer-centric approach.
