What are the responsibilities and job description for the IT Software / Systems Administrator position at Yerecic Label?
Company Description
For over 55 years, Yerecic Label has been providing on-pack label solutions for the retail, grocery, and fresh food industries. We understand the fast-paced nature of perishables and focus on meeting the needs of supply chains to adapt to changing demands and short-lead times.
Summary/Objective: This role will join as the 3rd member of the Information Technology team here at Yerecic Label and combines leadership and hands-on technical expertise to manage and improve the IT network environment, maintain data security, and provide technical support to 115–120 internal and external users. The position includes implementing new technologies, maintaining systems, and ensuring optimal functionality of network infrastructure and software.
Essential Functions:
Software and Database Management:
o Monitor, and maintain, Microsoft Great Plains and other software packages.
o Assist in Migration to Business Central
o Maintain SQL databases, including SQL 2022 and SSRS reporting.
o Assist with technical elements of SaaS programs such as Kecommerce, Salesforce and WebCenter by Esko as needed including maintenance and upgrades.
Network and Systems Management:
o Oversee and maintain maximum network functionality and continuously monitor and improve the environment.
o Setup and maintain PCs, printers, user accounts, email, cell phones, security systems, and directories.
o Administer and maintain servers, including Virtual Server setup and VMware environments.
o Manage FortiGate firewall, Azure , Synology backups, and disaster recovery systems.
User Support:
o Respond to technical issues related to hardware, software, and network systems.
o Support remote employee connectivity, VPN setup, and security.
Technology Research and Implementation:
o Research and recommend new technologies for potential adoption.
o Collaborate with external consultants on IT projects.
o Implement new software and systems to enhance organizational efficiency.
Asset and Documentation Management:
o Oversee the ordering of IT equipment and maintain an accurate inventory.
o Maintain and develop IT procedures and comprehensive documentation.
Additional Duties:
o Administer phone, voicemail, and security systems.
o Support training and onboarding for new users.
o Perform other duties as assigned.
Qualifications/Skills Required:
· Associate's degree in Computer Science with Networking or equivalent education and experience.
· Proficiency in Windows Server, Azure, Microsoft 365 Exchange, VMware ESXi, and Microsoft Office 365
· Preferred experience with Microsoft Dynamics Great Plains and Microsoft Business Central in a manufacturing environment.
· Strong troubleshooting skills and ability to work under pressure.
· Excellent written and verbal communication skills.
Work Environment and Physical Demands:
· Frequent use of standard office equipment such as computers, phones, photocopiers and printers
· Requires talking, hearing, sitting, bending, kneeling, and crawling for equipment installation.
· Repetitive use of hands and fingers is required.
· Must occasionally lift up to 20 lbs.