Front Desk Rep - Sands of Kahana

Job Type

Full-time

Description

Join in on the fun we are looking for energetic, professional team player with excellent communications skills. Positive attitude to deliver great customer experience and support our mission to create memorable experiences for ours guests.

Role :

To provide efficient guest registration in and out of the resort while displaying superior hospitality and customer service.

Responsibilities :

• Provide a superb customer and professional service regardless of guest demeanor, with company service standards.
• Follow all Safety and Security procedures to protect and ensure the safety of our guests, employees and assets.
• Input all guest information on account correctly during registration. Assignment of rooms to account according to company process. Issue and control guest room keys to account properly.
• Effectively handle and fulfill guest requests.
• Ensure accuracy of all shift end paperwork, including posting charges, accuracy of cash drawer funds, and making folio adjustments.
• Accurate cash and payment handling skills, inputted correctly on guest folios. Balanced each shift. Post all required transactions to guest accounts.
• Efficiently check guests in and out of the resort.
• Maintain a flexible work schedule based on business needs.
• Must be able to fully understand and use the front desk software, and must have general knowledge of the resort.
• Must be able to understand and use the telephone system.
• Must be able to take reservations for owners / guests and input into resort system.
• Perform all other job requests as assigned by management.
• Different payment types and cash transaction

Requirements

Requirements :

Work Posture Requirements :

Carrying Requirements :

Moving / Lifting Requirements :

Moving / Lifting Levels / Heights :

Push / Pull Requirements :

Environmental Conditions :

EEO / Drug Free Workplace

Salary Description

23.00