What are the responsibilities and job description for the Customer Operations Manager (Bid-to-Bill) position at Yes Energy?
Customer Operations Manager (Bid-to-Bill)
Join the Market Leader in Electric Power Trading Solutions
The electrical grid is the largest and most complicated machine ever built - and right now, it's in the middle of being reformed and reinvented! Yes Energy's industry-leading electric power trading analytics software provides real-time visibility into a massive amount of data required to plan and efficiently operate that machine every minute of every day. Our unique and innovative view of the data informs real-time financial and operational decisions that keep utility prices low and the grid reliable. This drives innovation in this critical infrastructure. It's challenging work with a purpose.
Be a part of our successful, growing business during the international transformation.
Position Summary
As a Customer Operations Manager, you are responsible for ensuring that our customers experience the maximum benefit from Yes Energy's Bid-to-Bill and ETRM products. You will be part of the team that executes a proactive approach to ensuring our customers continually and increasingly receive value.
Position Details
- Salary range : $75,000 - $100,000
- Location : Boulder, CO, Glendora, CA, Richmond, VA
- Full-time
- Hybrid
- Reporting to : Director, Trade and Risk Products
- Travel expectations : minimum 10%-15%
Primary Responsibilities
Minimum Qualifications
What you bring to Yes Energy
What will set you apart from other candidates?
About Yes Energy
Overview
Yes Energy delivers real-time market data and electric power trading decision solutions. Over 1,000 market participants use Yes Energy solutions daily. The business is a leader in all aspects of information content collection and management, developing and delivering data and market analytics solutions. Since its inception in 2008, Yes Energy has become a trusted and respected supplier of innovative and reliable solutions focused on the needs of power market analysts, traders, and trade managers. Yes Energy has a team of 300 amazing professionals in Boulder, CO (HQ); Boston, MA; Chicago, IL; Glendora, CA; Richmond, VA; London, United Kingdom; Auckland, New Zealand; and Bucharest, Romania.
Culture
At Yes Energy, we care about saying "Yes" to customers. We like to listen and learn and develop solutions in line with their needs. We think of customers as business partners, and when we help them be more successful. We are more successful, too.
Around the office, our culture is driven by some fundamental values that we're proud of :
Compensation and Benefits
We offer highly competitive salaries and real bonuses that are achievable and that you can impact. Our benefits package is also very competitive, including medical insurance, a 401 (k) Plan with matching, flexible vacation, and flexible work schedules. Yes Energy encourages and funds investment in both formal and informal professional development.
In accordance with Colorado law, the range provided is Yes Energy's reasonable estimate of the base compensation for this role. The actual amount may be higher or lower based on non-discriminatory factors such as location, experience, knowledge, skills, and abilities.
Yes Energy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Yes Energy complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salary : $75,000 - $100,000
