Sales Operations Manager

Job Description

Job Description

Sales Operations Manager

Join the Market Leader in Electric Power Trading Solutions

The electrical grid is the largest and most complicated machine ever built. Yes Energy’s industry-leading electric power trading analytics software provides real-time visibility into the massive amount of data generated by the North American electrical grid every day. Our unique and innovative view of the data informs real-time trading decisions that keep utility prices low and the grid up and running. It’s both challenging work and work with a purpose.

Be a part of our successful, growing business during international transformation.

Position Summary

As the Sales Operations Manager, you will oversee and enhance our sales operations, processes, and systems to drive revenue growth and operational excellence. This role will partner closely with our CRO, VP of Sales, Director of Global Revenue Operations, Customer Success and Sales Managers, and Senior Salesforce Administrator. The Sales Operations Manager will also manage a small team of Sales Operations Coordinators. This role will be critical in establishing a thriving and scalable global sales team.

Position Details

Salary range : $110,000 - $140,000

Full-time

Hybrid

Location : Boulder / Denver, CO

Manager : Director, Global Revenue Operations

Primary Responsibilities

Refine, develop, and implement sales processes to improve efficiency, effectiveness, and scalability. Drive initiatives to accelerate sales pipeline growth and productivity and forecast predictability. Identify opportunities to simplify and automate.

Identify and reduce non-sales or customer-impacting activities to make our teams more productive.

Establish consistency across global sales operations by identifying and defining existing challenges, introducing a deal desk function to quickly and accurately provide answers to inquiries from the sales team, and formalizing approval processes.

Partner with the Sales Enablement Manager to review, refine, and create new how-to documentation for the sales team; establish procedures for maintaining up-to-date and relevant documentation

Alongside our Senior Salesforce Administrator, co-own our Salesforce-integrated technologies. Evaluate the effectiveness and adoption of sales technologies and partner with the sales enablement manager to identify process changes or training requirements to ensure desired outcomes are met and maximize ROI.

Partner with sales managers to align sales processes and technologies and support generating accurate sales-related data.

Provide input to developing and delivering sales reports and dashboards, offering insights and recommendations based on data analysis to support decision-making.

Partner with RevOps Analyst and Senior Salesforce Administrator to ensure key data needed for monitoring KPIs and building meaningful dashboards is available and accurate.

Manage a small team of Sales Ops Coordinators and identify ways to support the team’s success, effectiveness, and overall well-being. Engage in weekly 1 : 1 meetings, establish KPIs, advocate for the team’s needs, and make recommendations to better align the team's responsibilities with overall sales and revenue operations.

Work closely with our CRO, VP of Sales, Customer Success and Sales Managers, Sales Enablement Manager, and Senior Salesforce Administrator to drive efficient and rapid revenue growth.

Minimum Qualifications

Minimum of five years of experience in a Sales Operations, Sales Enablement, Revenue Operations, or Finance role within a technology or SaaS company

Minimum of five of experience working with Salesforce CRM

Minimum of two years of experience working in a B2B SaaS environment

Good knowledge of MS Excel & Salesforce CPQ

Strong leadership and team management abilities

Excellent communication and interpersonal skills

Excellent analytical and problem-solving skills

Strong understanding of the business sales cycle and workflow

Meticulous organization, high standards of accuracy, and strong attention to detail

Preferred Qualifications

Proficient knowledge of SFDC objects and object relationships

Knowledgeable of other innovative sales technologies such as Hubspot, 6Sense, Ebsta, etc.

Experience managing people

Experience supporting a global sales team and working with multiple currencies in a CRM

Experience with mergers and acquisitions

Experience working with multiple business models and pricing and packaging structures

Demonstrated ability to analyze deal economics and structure deals quantitatively.

Key Traits for Success

Proactive : You take initiative and are always looking for ways to improve processes

Technically Proficient : You are comfortable with a diverse set of go-to-market and analytical technologies

Systems Thinker : You can see the big picture and align operational activities with company goals

Team Player : You collaborate effectively with others and enjoy being part of a team

Problem Solver : You enjoy tackling complex problems and finding effective solutions

Humble and Willing : You’re confident in your worth and expertise, yet you’re willing to roll your sleeves up and get the job done yourself when needed

About Yes Energy

Overview

Yes Energy delivers real-time market data and electric power trading decision solutions. Over 1,000 market participants use Yes Energy solutions daily. The business is a leader in all aspects of information content collection and management and in developing and delivering data and market analytics solutions. Since its inception in 2008, Yes Energy has become a trusted and respected supplier of innovative and reliable solutions focused on the needs of power market analysts, traders, and trade managers. Yes Energy has amazing professionals in Boulder, CO (HQ); Boston, MA; Chicago, IL; Richmond, VA; Auckland, New Zealand, London, United Kingdom; and Bucharest, Romania.

Culture

At Yes Energy, we care about saying “Yes” to customers. We like to listen, learn, and develop our solutions in accordance with their needs. We think of customers as business partners, and when we help them become more successful … we become more successful, too.

Around the office, our culture is driven by some fundamental values that we’re proud of :

We love innovation and solving tough challenges.

We are “high standards people” who combine passion and pride with hard work and rewards of all kinds in a consistent ethic across the company.

We’re team-focused with a flat hierarchy. We work in small teams on well-defined projects that directly impact the business's success.

We play to the strengths and experience of each person while each of us also works along a continuum of roles adjacent to our focus area. This presents the challenge of maintaining a broad set of skills and an opportunity to learn and contribute in many ways.

We are constantly growing. Professional development happens every day and every year.

Compensation and Benefits

We offer highly competitive salaries and real bonuses that are achievable and that you can impact. Our benefits package is also very competitive, and it includes medical insurance, a 401 (k) Plan with matching, flexible vacation, and flexible work schedules. Yes Energy encourages and funds investment in both formal and informal professional development.

In accordance with Colorado law, the range provided is Yes Energy’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower based on non-discriminatory factors such as location, experience, knowledge, skills, and abilities.

Yes Energy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Yes Energy complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary : $110,000 - $140,000