What are the responsibilities and job description for the Service Shopman position at YESCO?
Minimum : Maximum :
Location :
CA - Fresno Job Type :
Full time Job Title :
Service Shopman Job Description :
GENERAL PURPOSE :
Performs service activities such as installing sign equipment, investigating and resolving customer reports or observations of technical issues with sign equipment, and eliminating future operational or service difficulties.
ESSENTIAL DUTIES & RESPONSIBILITIES :
- Assists in the delivery of serviced signs and equipment
- Drives YESCO sign and equipment service vehicle to customer locations
- Restocks and maintains parts and inventory of YESCO sign and equipment service vehicle
- Installs new or modified equipment at the customer's facility to ensure full functionality
- Review reports, work orders, and documentation from customers and night patrol representatives
- Inspect malfunctioning or damaged products to assist in determining the nature and scope of the problem
- Analyzes review and inspection findings to determine the source of the problem, and recommends repair, replacement, or other corrective action
- Troubleshoots and repair sign equipment and structures
- Performs electrical troubleshooting and repair to ensure functionality of electrical signs and lights
- Prepares and uses materials consistent with specifications of job service order
- Operates metal cutting equipment to accurately cut materials to service specifications
- Operates welding equipment
- Implements and maintains quality control and safety during service
- Sands, polishes, and cleans materials to be used for sign service
- Layout materials to be used for sign service
- Glues sign parts together
- Bends and shapes sign parts according to service specifications
- Touches up paint and performs detail of signs
- Performs preventative maintenance and minor repairs to service department equipment and vehicle
- Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
- Completes work orders and service documentation to assist with the calculation of work hours and materials costs
- Performs duties to ensure the department meets expectations and deadlines
MARGINAL DUTIES & RESPONSIBILITIES :
NATURE OF WORK CONTACTS :
TRAINING & QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
High school diploma or general education degree (GED); six or more years of demonstrated experience in electrical sign service; two or more years of demonstrated experience in power tool operation, welding, electrical, or related areas and completion of the YESCO or other electrical sign service apprenticeship program; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities :
PHYSICAL / SENSORY DEMANDS :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Work is typically performed outdoors. While performing the duties of this job, the employee is frequently exposed to work in high, precarious places; outdoor weather conditions; and risk of electrical shock. The noise level in the work environment is usually loud. While performing the duties of this job, the employee is regularly required to : stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; balance; climb; rappel; kneel, crouch, or crawl; and talk and hear. Must be able to occasionally move objects in excess of 75 lbs. Specific vision abilities include : distance vision, clarity of vision at 20 inches or less; and the ability to adjust the eye to bring an object into sharp focus.
We maintain a drug-free workplace. Young Electric Sign Company is an EEO / AA employer. We welcome all qualified job seekers. Jobseekers will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status.
