What are the responsibilities and job description for the Dental Front Office Coordinator position at Yi Dentistry?
About us
General dentist office located in Donna, Texas
Join our team at Yi Dentistry as a Dental Front Office Coordinator. We pride ourselves on ensuring that each patient has the best experience with us that is tailored to their needs. As a Front Office Coordinator, you will play a pivotal role in ensuring smooth operations at the front desk and ensuring top-notch service to our patients.
**Responsibilities:**
- Be active in all activities at the front desk, including check-in, check-out, answering phones, sending faxes, emails, scanning and interacting with our patients.
- Utilize computerized systems to make, change or re-schedule appointments.
- Handle patient inquiries in a professional and timely manner
- Coordinate with the team to ensure patient requests and preferences are met
- Maintain and organize files, records, and administrative documents
-Submit insurance claims and know how to handle insurance phone calls.
**Requirements:**
-Must speak Spanish!
- Proven experience in a front office role or similar position. CUSTOMER SERVICE EXPERIENCE IS A MUST!
- Knowledge in Windows use/computer use preferrable.
- Strong customer support skills with the ability to handle various inquiries effectively
- Experience with phone systems and handling multiple lines
- Knowledge of administrative tasks such as filing, record-keeping, and document organization
- Excellent organizational skills with attention to detail!!!
- Ability to multitask in a fast-paced environment while maintaining a professional demeanor!!
If you have a background in an office role, customer service, administrative tasks, or related fields, we invite you to apply for this exciting opportunity as a Front Office Coordinator at Yi Dentistry. Join us in delivering exceptional service and creating memorable experiences for our patients!
Job Type: Full-time
Pay: $13.50 - $17.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Required)
- Dental terminology: 1 year (Required)
- Computer skills: 1 year (Required)
Language:
- Spanish (Required)
Ability to Commute:
- Donna, TX 78537 (Required)
Work Location: In person
Salary : $14 - $17
