What are the responsibilities and job description for the IT Helpdesk Administrator position at YMCA of Buffalo Niagara?
The IT Help Desk Administrator provides technical support and assistance to end-users within the organization. This role involves troubleshooting hardware, software, and network issues, managing help desk tickets, and ensuring timely resolution of technical problems. The IT Help Desk Administrator also plays a key role in maintaining IT resources, conducting user training, and providing excellent customer service.
Job Type: Full-time
Pay: $43,680.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $43,680
