Executive Director, Frank Deluca YMCA Family Center (Ocala, FL)

Description

Position Summary

Are you a driven leader who thrives on building strong teams, creating impactful programs, and inspiring community engagement?

Reporting to the District Vice President, the Executive Director of the Frank Deluca YMCA Family Center is a dynamic leader responsible for the center's overall operations, programs, and staff. This role calls for a persuasive, results-driven, and innovative leader who thrives on building relationships and inspiring others. The Executive Director oversees key areas, including Membership, Wellness, Aquatics, Sports, Family and Youth Programs, Facility Management, and Community Engagement.

Our Frank Deluca Y is located by the Heart of Florida Health Center (East Ocala) and across the street from Hillcrest Public School. This facility is full of families, seniors, and individuals that visit the Y to stay active, social, and grab a bite to eat in our delicious dine-in café! From our new studio spaces, saunas, personal training program, Teen Center, playground for kids, and more—we have something for everyone!  With a large membership base and strong, established programs, this Family Center is looking for an energetic, engaging leader with a passion for achieving goals, is community driven and strives to support community well-being and a high-performing team.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y.

Job Responsibilities

• Manage the Family Center’s operational budget to achieve positive financial results, positive revenue growth and EBIDA targets.
• Recruit, select, develop and retain appropriate skill depth level of department leads for the Family Center. Supervise department leadership and Family Center staff. Establish training and career succession plan for department leads.
• Provide leadership to Family Center staff through establishment of high-performance goals and standards, regular assessment of staff performance including annual performance evaluations, and staff meetings.
• Guide positive growth in Family Center member retention through activity usage and participation in the core programs of Wellness, Aquatics, Sports, Family Programs, and Volunteers.
• Develop and implement quality programs and schedules to meet the needs of members. Encourage and listen to member feedback to improve program quality.
• Maximize facility and equipment usage during operating hours. Manage and maintain clean facilities, property, and equipment within the Family Center.
• Collaborate with Association resources to ensure Family Center Annual Campaign initiatives are executed to grow impact, revenue, donors, and volunteers.
• Engage, recruit and develop key community leaders for the Family Center volunteer advisory board. Maintain contacts with political, business, and civic leaders, as well as community groups and schools to develop a diverse and inclusive volunteer structure.
• Serve as a member of the Association Management Team to support and impact the overall objectives of the Association.
• Ensure that liability employee and member risk exposures are identified and resolved within the Family Center. Ensure all staff are current with required certifications.
• Report all accidents/incidents and follow the Association’s current employee and member injury reporting procedures.
• All other duties as assigned by management

Requirements

• Bachelor’s degree or equivalent work experience required.
• Minimum of 5 years of progressively responsible experience in operations management in health and wellness or similar industry experience required.
• Minimum of 3 years progressively responsible experience with fiscal management; including budget development, revenue growth, member retention, fund raising, program management, community relationship building, required.
• Experience in working closely with volunteers required; board leadership and/or volunteer leadership committees highly preferred.
• Microsoft Office proficiency required. With the ability to learn and adapt to new technology.
• Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures.
• Must obtain within 60 days of employment and then maintain current certifications in CPR, First Aid, AED and Oxygen Administration.

Work Environment & Physical Demands

• Must be willing to work a flexible schedule, which may include weekends and holidays as needed.
• Must be willing to work an on-call schedule rotation as required.
• Must be willing to travel within Central Florida. Must have a valid Driver license. The employee is required to have visual acuity to operate motor vehicles.
• The noise level in the work environment is usually moderate to loud.
• The physical activities of this position include: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, and repetitive motions. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction.
• Required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment.
• The employee must be able to perform light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• The employee is required to have close visual acuity, along with the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, preparing and analyzing data and figures, transcribing, viewing a computer screen, extensive reading, or to make general observations of facilities or structures.
• Must possess auditory and verbal capabilities in order to adequately communicate via phone and in person.
• The employee is not substantially exposed to adverse environmental conditions.

Disclaimers

• Must complete successful background screening, which includes criminal and employment verification. Some positions may additionally require a successful credit check screening.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
• This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.