Youth Development Director, Frank DeLuca YMCA Family Center

Description

Position Summary

Under the direction of the Executive Director, the Youth Development Director provides leadership and management of child development, summer camp, teen and family programming within the Family Center. The Youth Development Director manages member participation and retention through the development and execution of youth development programs to achieve strategic goals and provide outstanding customer service to all members. 

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y.

Job Responsibilities

• Implement child development, summer camp, teen, and parent/child enrichment programs that promote retention of existing members and engagement of new members. Direct staff to support youth development initiatives to achieve retention goals.
• Analyze data, systems and processes to recognize growth and retention opportunities within the Youth Development department.
• Ensure proper implementation of youth development schedules and procedures to provide maximum opportunities for member/staff connections. Collaborate and work effectively with all departments to achieve desired results.
• Identify and employ best practices in systems and technology to support effective management of the Youth Development department. Utilize available technology, reporting tools and data that enhance youth development participation and member retention.
• Monitor daily operations to adhere to all state, local and YMCA of Central Florida health and safety standards and policies. Ensure all staff are current with required certifications. 
• Create and implement youth development programs with an effort to allow participants to continue along a succession plan from child development to teen programming participation. 
• Increase program participation through product knowledge and interactions with existing and potential members. Collaborate with department leads to maximize enrollments in program registration.
• Plan and execute youth development events at the Family Center. Promote the Family Center and the YMCA of Central Florida’s special events among the members and community.
• Establish and lead a volunteer Youth Development committee that assists in development and execution of membership retention efforts.
• Recruit, select, develop and retain appropriate skill depth level for the department. Supervise department staff. Support training and career succession plan for the staff team and positively improve the overall employee experience.
• Provide leadership through established performance goals and standards, regular assessment of staff performance including annual performance evaluations, and staff meetings.
• Collaborate with the Executive Director to plan and manage the Youth Development budget. Control payroll and department purchasing costs within the budget and financial guidelines. 
• Identify and recruit active volunteers for the Family Center Annual Scholarship Campaign.
• Promote and represent the mission and core values of the YMCA of Central Florida in the family center and its programs.
• Focused on driving annual revenue through specific monthly goals and personalized programs that drive retention. Additionally driving annual revenue through staff members by: Membership engagement and retention.
• Supervision and leading staff to drive active member engagement.
• Provide developmentally appropriate curriculums to children, teens and family.
• Development and implementation of child development and teen programs tailored to specific needs, utilizing innovative programming. 
• All other duties assigned by Management.

Requirements

• Bachelor’s degree or equivalent experience required; sports management, recreation management, physical education or related field of study preferred.  
• Minimum 1-3 years of progressively responsible experience in child development, teen, and summer camp programming preferred.
• Minimum 1-3 years of progressively responsible experience in staff supervision and leadership preferred.
• YMCA sports, youth development, or operations experience required. 
• Knowledge of rules and regulations of each program offered to members and program participants.
• Microsoft Office proficiency required
• Current CPR/AED and First Aid certifications required.
• Ability to communicate effectively and professionally with diverse populations and all levels of management, employees, volunteers and members.
• Excellent problem-solving and analytical skills, as well as critical thinking ability.
• Ability to meet deadlines and work in a fast-paced multi-priority environment.
• Must be self-directed and able to work effectively and independently with little supervision.

Work Environment & Physical Demands

• Must be willing to work a flexible schedule, which may include weekends and holidays as needed.
• Must be willing to work an on-call schedule rotation as required.
• Must be willing to travel within Central Florida. Must have a valid Driver license. The employee is required to have visual acuity to operate motor vehicles.
• The noise level in the work environment is usually moderate to loud.
• The physical activities of this position include: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, and repetitive motions. May be required to lift and carry up to 50 lbs. in various forms, and/or up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The employee must be able to perform medium work.
• May be required to sit, stand, or maintain physical activity for extended periods of time.  
• Must exhibit patience and understanding. Receives and follows detailed instructions.  
• Must be alert at all times, keeping safety in mind.   
• Must possess acceptable hearing and visual capabilities in order to monitor environment and children’s well-being. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction.
• Must be capable of working under pressure in a somewhat disruptive environment.

Disclaimers

• Must complete successful background screening, which includes criminal and employment verification. Some positions may additionally require a successful credit check screening. 
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
• This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.