Youth Development Supervisor, Leonard & Marjorie Williams YMCA Family Center

Description

Position Summary

Under the direction of the Operations Director or Executive Director, the Youth Development Supervisor assists in the leadership of child development, summer camp, and teen programming within the Family Center. The Youth Development Supervisor manages member/program participation and retention through the development and execution of youth / child development and camp programs to achieve strategic goals and provide outstanding customer service to all.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y.

Job Responsibilities

• Implement youth/child development, seasonal and summer camps, teen, and parent/child enrichment programs that promote retention of existing members and engagement of new members.
• Direct staff to support youth/child development and summer camp program initiatives to achieve directed outcomes and retention goals.
• Ensure proper implementation of youth/child development and camp schedules and procedures to provide maximum opportunities for member/staff connections. Collaborate and work effectively with all Family Center departments to achieve desired results.
• Identify and employ best practices in systems and technology to support effective management of the youth/child Development and camp programs. Utilize available technology, reporting tools and data that enhance youth development participation and member retention.
• Ensures that the program supplies are maintained and purchased as necessary through the purchase order request and approval process.
• May provide direct supervision to a group of children to support ratio needs.
• Follows YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention and emergency procedures.
• Maintains required records according to YMCA standards, including attendance records, registration information, accident reports and discipline records.
• Create and implement youth / child development and camp programs with an effort to allow participants to continue along a succession plan from child development, camp and to teen programming participation.
• Increase program participation through product knowledge and interactions with existing and potential members. Collaborate with department leads to maximize enrollments in program registrations.
• Plan and execute youth/child development and camp events at the Family Center. Promote the Family Center and the YMCA of Central Florida’s special events among the members and community.
• Recruit, select, develop and retain appropriate skill depth level for the department. Supervise department staff. Assists in leading trainings and career succession plan for staff team and reduce turnover.
• Provide leadership through established performance goals and standards, regular assessment of staff performance including annual performance evaluations, and staff meetings.
• Promote and represent the mission and core values of the YMCA of Central Florida in the family center and its programs.
• Monitor daily program operations to adhere to all state, local and YMCA of Central Florida health and safety standards and policies. Ensure all staff are current with required certifications.
• All other duties assigned by management.

Requirements

• Must be age 21 or older
• Associate’s degree or equivalent required; Bachelor’s degree a plus in the area of education, recreation management, physical education or related field of study preferred.
• Three years or more of progressively responsible experience working with children; camps, child care, tutoring, nanny, etc. preferred experience in a camp or school age setting.
• Experience planning and implementing group activities.
• One year or more of supervisory or team leadership experience required.
• Microsoft Office proficiency required; Salesforce CRM or Playerspace experience a plus.
• Current CPR/AED and First Aid certifications required.
• Ability to communicate effectively, and professionally with diverse populations and all levels of management, employees, volunteers and members.

Work Environment & Physical Demands

• Must be willing to work a flexible schedule, which may include weekends and holidays as needed.
• Must be willing to work an on-call schedule rotation as required.
• The noise level in the work environment is usually moderate to loud.
• The physical activities of this position include: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, and repetitive motions. May be required to lift and carry up to 50 lbs. in various forms, and/or up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The employee must be able to perform medium work.
• May be required to sit, stand, or maintain physical activity for extended periods of time.
• Must exhibit patience and understanding. Receives and follows detailed instructions.
• Must be alert at all times, keeping safety in mind.
• Must possess acceptable hearing and visual capabilities in order to monitor environment and children’s well-being. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction
• Must be capable of working under pressure in a somewhat disruptive environment.

Disclaimers

• Must complete successful background screening, which includes criminal and employment verification.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
• This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.