School Age Programs Assistant Manager

POSITION SUMMARY:

This position supports the work of the YMCA of Collier County, Inc., a leading not-for-profit organization committed to strengthening the communities in Collier County through its core focus areas of Youth Development, Healthy Living, and Social Responsibility. The School Age Program Assistant Manager assists with the development and operations of the overall school age programs at each designated site, ensuring the programs meet their intended goals. Responsible for assisting the School Age Manager in day-to-day general administration of the programs and ensuring that sites meet all YMCA, state and county licensing requirements. This position works with their supervisor to provide direction and leadership for the achievement of Association goals in accordance with the policies, procedures and standards established by the Board.

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:

• Administers, leads, and manages the total operations of school-age out of school programs at designated sites, including developing and monitoring the program budget to meet fiscal objectives; compiling program statistics to monitor and evaluate the effectiveness of and participation in the program; securing, scheduling, and maintaining the needed facilities; creating and scheduling the activities or events; assuring staffing coverage, and maintaining programs records or files.
• Under the guidance of the School Age Manager, this position ensures program services meet community needs and quality programming requirements, and to include supervising existing program activities, establishing new program activities, and expanding the program within the community as needed.
• Assists in the marketing and distribution of program information.
• Assures compliance with federal, state and local regulations as they relate to program areas, including ADA accommodations where appropriate; ensures that YMCA program standards are met and safety procedures are followed. Ensures sites meet all licensing requirements with DCF, ELC, and any other contracted entities.
• Responsible for monitoring collection of fees and working with Site Supervisors to ensure all programs have zero outstanding balances.
• Under the direction of the School Age Manager, is responsible for assisting with program plans and records to ensure consistency with evidence-based best practices and policies are followed. This includes oversight into ensuring accurate records of each employee and volunteer which includes the responsibility for maintaining all electronic records in accordance with YMCA of Collier County policies and procedures.
• Responsible for effectively handling all emergency incidents and submitting proper documentation.
• Must assist with grant reporting, finding grants for programs, and ensuring all grant requirements are met.
• Responsible for working with the School Age Manager to complete staff scheduling daily, ensuring all groups at all locations are covered and in compliance with mandated ratios as well as knowledge of program contracts or other requirements that are required to be met.
• Must be able to fill in as a sub at any location if appropriate coverage is not met.
• Nurture children by designing plans, curriculum themes, and activities that include purposeful programming that develops social-emotional skills, fosters achievement, supports academic growth, and provides enrichment.
• Engage in and support association programs and activities.
• Models relationship-building skills in all interactions; develops and maintains collaborative relationships with staff, parents and caregivers, and community organizations (e.g., state child care licensing agency, school administration) to maximize program impact and drive overall outcomes; maintains regular, clear, and concise communication within areas of responsibility.
• Organizes or participates in Y activities, such as committees, special events, and fundraising. A minimum of 4 per year.
• During non-school days, acts as a lead Site Director in camp programs.
• Performs other duties as assigned.

Every incidental duty connected with the School Age Program Manager job cannot be specified in the position description and the colleague, at the discretion of the CEO, may be required to perform duties that are not included in this job description.

YMCA COMPETENCIES:

Supports the Mission, Vision, and Direction of the YMCA: Understands and supports the mission of the YMCA; displays the YMCA values of Caring, Honesty, Respect and Responsibility as well as displays flexibility and the ability to accept change. Is willing to try new methods and make suggestions. Shows a strong commitment to the YMCA, conveys enthusiasm for the YMCA and for his/her work.

Builds Community: Understands and embraces the role of volunteers; helps members and participants make connections to others and to the YMCA; practices effective relationship building techniques; supports the role of fundraising in achieving the YMCA mission.

Provides a Quality Experience for Members, Participants, Internal Customers and Others: Possesses the ability to deliver outstanding experiences for members, participants, internal customers, and others; builds warm and supportive relationships; consistently greets and assists everyone in a positive way; strives to provide service that will exceed expectations; responds to concerns and complaints in a way that makes each person feel valued; initiates action for prompt resolution; looks for better ways to serve and involve members, participants, internal customers, and others.

Works Productively: Demonstrates responsible actions; consistently performs duties in a safe and conscientious manner within agreed upon timeframes; follows standards, policies and procedures; is reliable and consistently punctual; actively participates in staff meetings, required trainings and other work-related activities; uses good judgement; uses YMCA resources appropriately and efficiently.

Uses Effective Personal Behaviors/Communicates Effectively: Treats everyone with courtesy, respect, and consideration; displays integrity; listens actively and genuinely; communicates in a clear and pleasant manner; embraces differences among people; demonstrates an active willingness to learn and grow; accepts constructive criticism; works cooperatively as a team member.

LEADERSHIP COMPETENCIES: (TEAM LEADER)

• Collaboration
• Program/Project Management
• Developing Self and Others

QUALIFICATIONS:

• Bachelor's degree in related field or equivalent experience.
• YMCA Team Leader certification preferred.
• One to two years related experience (e.g., supervisor or coordinator of child care programs) preferred.
• Director’s Credentials required.
• Minimum age of 21.
• Fulfillment of state-specific hiring standards and completion of YMCA program-specific training.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Understands the YMCA is a public accommodation committed to inclusion and compliance with the Americans with Disabilities Act (ADA).
• Must be able to meet the Association’s background screening requirements.

Certificates/Licenses: Must have or be enrolled in state mandated training within 30 days of employment. Training must be complete within the first 60 days of employment. Florida Director Credential preferred. CPR/AED and First Aid required within the first 90 days of employment. Must meet YMCA driving criteria.

Skills: Must be able to supervise, coach and manage staff. Must be able to supervise and instruct large groups of children. Knowledge of sports and children’s programming preferred. Must be extremely organized, task oriented, flexible, able to work under pressure, make assigned deadlines, and able to communicate effectively. Must be knowledgeable in YMCA software programs, and able to utilize the Google Drive.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee needs sufficient strength, agility, and mobility to perform essential functions and to safely supervise program activities.
• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
• The employee frequently is required to sit and reach and must be able to move around the work environment.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
• The noise level in the work environment is usually moderate.
• Onsite attendance is required for this position.

TRAINING REQUIREMENTS: (complete within 30 days of hire)

• Completion of YMCA Child Sexual Abuse Prevention and Appropriate Touch classes
• Completion of the YMCA’s Blood Borne Pathogens training
• Completion of the YMCA’s Social Media & Digital Communications class
• Completion of the YMCA’s Safe Lifting training
• Completion of the YMCA’s Working with Program Volunteers class
• Completion of CPR, First Aid, and AED training
• Additional training classes as required for this position to meet YMCA quality standards.

This is a year round full time position.

Benefit eligibility after 90 days of employment.

Benefits:

• Health insurance, including vision and dental
• Paid vacation, holidays, and PTO accrual time
• Retirement Plan
• YMCA Membership/gym membership
• Employee discounts including childcare