What are the responsibilities and job description for the Association Director of Programs position at YMCA of Greater Houston?
Brief Description
The Association Director of Programs supports quality, consistency, and growth in YMCA program delivery across the association. This position provides operational guidance and assistance to program areas including Aquatics, Sports, Enrichment, ForeverWell, and Healthy Living. The Association Director of Programs collaborates with center-level leadership to ensure alignment with strategic goals, program excellence, and member engagement while promoting the YMCA’s mission and values.
Essential Functions:
Our mission and core values are brought to life by our culture. It’s who are, who we aspire to be and how we show up every day. We are cause-driven. We don’t just show up, we show up with purpose. As a cause driven leader you are expected to be:
Welcoming-Accept neighbors eagerly, warmly, hospitably, and as equal participants.
Nurturing-To care for, support, and help develop through encouragement.
Hopeful-Take an optimistic or positive view of future outcomes.
Determined-To devote full strength and concentrated attention to the cause.
Genuine–To be honest and open in relationships with others.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
COMPUTER LITERACY
Skills are essential in all of the Microsoft Office applications including Word, Excel, and Access. Ability to use these programs to lighten work load, develop reports and to automate procedures is very necessary. Ability to diagnose basic PC problems and to communicate those problems is very important.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, sit and talk or hear. The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
HOURS
Flexible with scheduling and availability to work operational hours of the YMCA and sites, which may include day, evenings and weekends.
TRAVEL
Travel is primarily local between assigned centers during the business day, although some out-of-area and overnight travel may be expected.
The YMCA of Greater Houston provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Summary
BENEFITS
The Association Director of Programs supports quality, consistency, and growth in YMCA program delivery across the association. This position provides operational guidance and assistance to program areas including Aquatics, Sports, Enrichment, ForeverWell, and Healthy Living. The Association Director of Programs collaborates with center-level leadership to ensure alignment with strategic goals, program excellence, and member engagement while promoting the YMCA’s mission and values.
Essential Functions:
- Program Quality and Support:
- Assist in the planning, implementation, and evaluation of programs to ensure high-quality service delivery aligned with YMCA standards and member needs.
- Partner with program vertical leads to develop tools, training, and resources to improve program consistency and impact.
- Collaboration and Training:
- Provide guidance and training to center staff to enhance skills, operational knowledge, and program delivery.
- Work with center leadership to ensure staff adhere to standard operating procedures for programs.
- Evaluation and Reporting:
- Support program evaluation systems to measure program impact, member satisfaction, and adherence to YMCA standards.
- Collect and analyze data to support strategic decision-making and improvement initiatives.
- Operational Support:
- Assist in maintaining program systems such as Playerspace, Daxko, and Group Ex Pro to enhance registration and member satisfaction.
- Collaborate with center leadership to ensure appropriate staffing, budgeting, and resource allocation for programs.
Our mission and core values are brought to life by our culture. It’s who are, who we aspire to be and how we show up every day. We are cause-driven. We don’t just show up, we show up with purpose. As a cause driven leader you are expected to be:
Welcoming-Accept neighbors eagerly, warmly, hospitably, and as equal participants.
Nurturing-To care for, support, and help develop through encouragement.
Hopeful-Take an optimistic or positive view of future outcomes.
Determined-To devote full strength and concentrated attention to the cause.
Genuine–To be honest and open in relationships with others.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree in recreation, education, business, or a related field.
- Minimum of 3 years of management experience in YMCA program areas or a similar nonprofit organization.
- Strong organizational, communication, and interpersonal skills.
- Proven ability to manage multiple projects, meet deadlines, and support diverse teams.
- Proficiency in Microsoft Office and program management software.
- CPR and First Aid certifications may be required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
COMPUTER LITERACY
Skills are essential in all of the Microsoft Office applications including Word, Excel, and Access. Ability to use these programs to lighten work load, develop reports and to automate procedures is very necessary. Ability to diagnose basic PC problems and to communicate those problems is very important.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, sit and talk or hear. The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
HOURS
Flexible with scheduling and availability to work operational hours of the YMCA and sites, which may include day, evenings and weekends.
TRAVEL
Travel is primarily local between assigned centers during the business day, although some out-of-area and overnight travel may be expected.
The YMCA of Greater Houston provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Summary
BENEFITS
- Competitive compensation
- Generous and flexible PTO
- Health, dental, and vision insurance
- Long term disability, basic life insurance and other voluntary benefits
- 12% paid Retirement Plan
- 403(B) retirement savings plan
- Free city-wide YMCA family membership and discount on programs
