Member Services Representative

The YMCA of Pierce and Kitsap Counties is seeking a Member Services Representative to join our team!

The YMCA focuses on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods.

This position supports the work of the Y, a leading non-profit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.

As a Member Services Representative you will deliver excellent service to all members, guests, and program participants. If hired for this position, you will respond to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the front desk and lobby area.

Key Responsibilities :

• Maintain good public relations with members and always represent the best interests of the YMCA.
• Provide excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
• Greet and assist all members, potential members and staff in a courteous, professional and friendly manner.
• Assisting with basic membership transactions.
• Respond to members' needs. Contact appropriate personnel when necessary and notify supervisor of unusual situations. Handle complaints in a courteous manner.

Are you a good fit?

Wage : $17.00 to $17.50 per hour, depending on qualifications

Hours : Part-Time, Up to 25 hours per week

Location : Haselwood Family YMCA, Silverdale, WA

Benefits :

All YMCA Employees receive the below benefits :

Part-Time employees who work more than 20 hrs. / week are eligible for the below voluntary benefit options :

Ignite your Passion, Live the Y Cause, and Join our Team! To apply visit our website at www.ymcapkc.org.

The YMCA of Pierce and Kitsap Counties is committed to diversity and inclusion throughout our organization and is an Equal Opportunity Employer - Women / Minority / Veteran / Disabled.

Salary : $17 - $18