What are the responsibilities and job description for the Fitness Coach/Member Experience Associate - GE Y @ Work position at YMCA of Greater Louisville?
Overview
STATUS: Part-Time, Non-Exempt
Are you a people person who loves a great mission and looking for a fulfilling job where you can build your leadership, communication, problem-solving and teamwork skills? As a Fitness Coach/Member Experience Associate, you are a critical component to assisting individuals with behavior change as they engage in a healthier lifestyle. Through engagement, encouragement, coaching and meaningful connections, you create a cornerstone to their success.
The Y is the leading nonprofit organization committed to strengthening community by connecting all people to their potential, purpose and each other. Every day, our team members - of all ages, backgrounds and life experiences – work together to empower young people, improve individuals’ health and well-being, and inspire action in and across communities.
Character is what counts at the Y, where our values – caring, honesty, respect and responsibility – shape our culture. The Y is a diverse community where your colleagues quickly become your friends.
Job Skills / Requirements
The Y is the leading nonprofit organization committed to strengthening community by connecting all people to their potential, purpose and each other. Every day, our team members - of all ages, backgrounds and life experiences – work together to empower young people, improve individuals’ health and well-being, and inspire action in and across communities.
Character is what counts at the Y, where our values – caring, honesty, respect and responsibility – shape our culture. The Y is a diverse community where your colleagues quickly become your friends.
ESSENTIAL RESPONSIBILITIES:
- Create a welcoming atmosphere that is people centered & service oriented
- Provide courteous, prompt and sincere attention to members, guests, participants and staff.
- Provide Healthy Living Initiatives such as Smart Start Trainings, Orientations, and other member engagements initiatives.
- Ability to build genuine relationships with members helping them meet their healthy living goals
- Responsible for member engagement and follow-up communication.
- Strong organizational, computer, communication and customer service skills
- Using good listening skills, deliver member-focused tours to potential new members and provide excellent service to active members
- Answer phones, complete program registrations, membership sales and proficiently perform all
- membership functions in the membership software system
- Give exceptional tours when necessary – share the features of the YMCA and its offerings
- Foster and build strong member relationships
- Serve as a role model for policies and guidelines in the wellness center.
- Maintain a safe, clean and functional wellness center by ensuring facilities are picked up, safe and free from clutter.
- Replenish and maintain appropriate health and safety materials throughout the facility (hand sanitizer, paper towels, soap, disinfectant spray, etc.)
- Provide motivation, one-on-one coaching and implement various member engagement initiatives
- Good problem-solving skills and adaptable to change
STATUS: Part-Time, Non-Exempt
STARTING SALARY: $11.00
Education Requirements (Any)
High School Diploma or the equivalent
Additional Information / Benefits
WHY SHOULD YOU APPLY?
- Free Community-wide membership and Program Discounts
- Opportunity to participate in the Y retirement fund
- Employee Assistance Program
- Flexible Schedule
- Career Advancement Opportunities
- Chance to develop new skills and gain valuable experience
- Fun, positive and caring work environment
The YMCA of Greater Louisville is an equal-opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, gender identification, sexual orientation, age, or disability status.
Benefits: Community Wide Individual Membership
Screening Requirements: Drug Screen, Criminal Background Check
Salary : $11
