What are the responsibilities and job description for the Night Auditor (West Side YMCA) position at YMCA of Greater New York?
Night Auditor (West Side YMCA)
Part-Time / Regular
18.00 Hourly
The YMCA of Greater NewYork is here for all New Yorkers - to empower youth, improve health, andstrengthen community. Founded in 1852, today the Y serves a diverse populationof more than half a million New Yorkers who learn, grow, and thrive through programsand services at our 24 branches. Community is the cornerstone of the Y.Together, we connect active, engaged New Yorkers to build stronger communities.
To help fulfill our mission, we cultivate aculture of learning, leading, and collaboration to enhance community impact.Through our talented staff and "LEAP" career framework (Leadership,Empowerment, Accountability, Personal Growth), we are committed to apeople-first approach that fosters trust, inclusion, growth, and developmentfor all.
The West Side YMCA is seeking a Night Auditor. The Night Auditor willstaff the Front Desk during the overnight shift. They will be responsible forchecking guests in and out, handling guest-related issues, reviewing andupdating Guest Rooms financial records, preparing reports, responding to GuestRooms-related inquiries, and performing all necessary end-of-day tasks. TheNight Auditor should be familiar with hotel operations and accountingprocedures and have experience with computerized property management systems.This job requires precise attention to detail and customer service skills.
Key Responsibilities :
- Greet Guests upon arrival, check them in, and provide them with any information they need.
- Welcome groups who arrive overnight and facilitate their check-in.
- Audit the day's reservation transactions for accuracy, completeness, and adherence to procedures.
- Balance / adjust incorrect revenue transactions. Collect missed payments from in-house guests when necessary.
- Perform additional end-of-day tasks, including preparing and sending reports and spreadsheets, rolling the property management system over to the next day, and collecting payments for the next day's arrivals.
- Respond to guest inquiries, concerns, and complaints received via email, phone, or in person.
- Answer online reviews of the Guest Rooms business.
- Assist with maintaining Guest Room records. Keep Guest Room records current, organized, and in compliance with established procedures and accounting best practices.
- Assist as required with reconciling accounts on the Guest Room ledgers.
- Assist as required with gathering materials and preparing reports for the purpose of audits, forecasts, and other fiscal planning.
- Assist as required with invoicing and processing payments from Guest Rooms booking partners.
- Become familiar with the policies, procedures, and functioning of the YMCA.
- Membership business, including attending an AS400 training class.
- Provide support as needed to the Guest Rooms andMembership teams.
Desired Skills & Experience :
Benefits : The YMCA of Greater New York offers a variety of benefits to itsstaff members, including retirement benefits, medical, paid time off, free YMCA membership, and more! Benefiteligibility is determined by an individual's employment status (i.e., full-timeor part-time), tenure, and / or the number of hours scheduled to work.Click here formore information.
How to Apply : If you would like tobe a member of our dynamic team, please complete our online application and submit yourrsum and a thoughtful cover letter that explains your interest in the roleand our organization.
If you are a currentYMCA employee, please submit your application through the Internal Career Site in Cornerstone.
Job ID
req2457
Employment Type
Part-Time / Regular
Location
West Side YMCA
5 West 63 St
New York, New York, 10023
United States
EQUAL OPPORTUNITY EMPLOYER
Salary : $18
