What are the responsibilities and job description for the Membership Coordinator, Earlywine Park YMCA position at YMCA of Greater Oklahoma City?
Description
JOB TITLE: Membership Coordinator
REPORTS TO: District Membership Director
FLSA TYPE: Non-Exempt
POSITION DESCRIPTION:
This position is responsible for supervising the Member Services Associates and assisting in other membership functions.
DUTIES AND RESPONSIBILITIES:
- Must stay current in CPRPR/AED/O2 and First Aid, renewed annually.
- Supervise Member Service Associates.
- Coordinate Member Services associate scheduling.
- Assist in hiring, firing and development of Member Services Associates.
- Manage and reconcile branch bank draft returns and daily deposits.
- Coordinate and provide training of Member Services Associates.
- Monitor sales goals and prepare reports as required.
- Input membership and program information into computer.
- Participate in Association Teams as required.
- Assist with and participate in branch/association special events.
- Assist with renewals, cancellations and bank drafts.
- Carry out other duties as assigned by supervisor.
- Accept and demonstrate the positive character values of caring, honesty, respect and responsibility.
- Develop meaningful and sustainable relationships with members, donors and volunteers.
Requirements
EDUCATION AND EXPERIENCE:
- Must be certified in PR/CPR, AED, O2, and First Aid.
- High school diploma or equivalent.
- One or more years experience in sales or service-oriented business.
- Effective communication, interpersonal and supervisory skills, multi-task oriented, knowledge in hiring, customer service, sales, marketing, retention, computer skills and human relations.
- Must be able to lift 30 pounds.
