Business Manager

SALARY RANGE: $15.87 - $19.83/HR

POSITION SUMMARY:

Responsible for business office functions including accounts receivable/payable, including third party payment application, collections, participant registration and updates for programming, DHS (Department of Human Services) and ACA (American Camping Association) staff hiring requirements and other functions as assigned that help ensure the efficient back-office operations. The Business Manager will also assist with customer service, communications and program sales.

OUR CULTURE:

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:

• Extensive fiscal management and systems knowledge, including collections and third-party payment application.
• Experience and proven skills in understanding complex problem-solving.
• Previous experience in office management/business management. Prefer at least 2 years of previous bookkeeping experience.
• Previous experience working within or reporting on programs, as well as budget reports.
• Ability to process participant registrations and enrollment updates.
• Excellent customer service skills.
• Ability to organize and plan effectively and multi-task. Must be deadline driven and have the ability to meet deadlines and budget parameters.
• Ability to use computer, business equipment and required software in the performance of duties. Microsoft Office with emphasis on Word and Excel proficiency required. Prior experience with general ledger software required.
• Ability to communicate effectively including written reports, budget spreadsheets and proper phone etiquette are essential.
• Effectiveness in interpreting the Branch and Association purpose to the community and contributing to maintaining the YMCA in good standing with employees and the community.
• Serve as the human resources liaison for the branch, including the collections, tracking and follow up of staff paperwork, training records and provide the YMCA and youth development business office orientation to new staff.

LEADERSHIP COMPETENCIES:

• Functional Expertise
• Program/Project Management
• Quality Results

QUALIFICATIONS:

• Minimum of 21 years of age.
• High school Diploma/GED Required.
• Associate's degree in accounting, business, administration or related field preferred.
• Relevant Specialized certificate preferred.
• Minimum of 1 year experience relative to role.
• Prior data entry experience required.
• Experience with a variety of software systems preferred.
• Knowledge and understanding of payroll and/or finance.
• Proficient at MS Office (especially Excel).
• Must be highly organized and pay attention to details.
• Must have high ethical standards and maintain strict confidentiality.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee needs sufficient strength, agility, and mobility to perform essential functions and to safely supervise program activities.
• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
• The employee frequently is required to sit and reach and must be able to move around the work environment.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
• The noise level in the work environment is usually moderate.
• Current driver’s license and access to reliable vehicle for transportation.
• Occasional travel, both local and national, may be required.