What are the responsibilities and job description for the Food Program Monitor position at YMCA of Greater Pittsburgh?
POSITION SUMMARY:
This position serves a dual role in the office and in the field ensuring compliance of all federal regulations. The Food Program Monitor is responsible for daily office operations as well as, recruitment, enrollment, support, education and monitoring of licensed and registered childcare providers.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
ESSENTIAL FUNCTIONS:
- Build rapport with providers.
- Ability to organize, plan effectively, and multi-task.
- Daily operations answering phones, filing, making copies.
- Follow through on requests, meets deadlines, and manage multiple priorities.
- Processing monthly claims.
- Maintains an accurate system of records and reports.
- Monitoring daycare facilities as needed.
- Ability to communicate effectively including written reports.
- Ability to offer technical assistance to ensure compliance.
- Ability to work varying hours, including weekends and evenings as needed.
- Ability to travel to assigned territory as needed.
- All other duties assigned.
LEADERSHIP COMPETENCIES:
- Communication
- Functional Expertise
- Decision Making
QUALIFICATIONS:
- Minimum of 18 years of age.
- Associate’s Degree preferred.
- Two years of experience in related field required.
- Experience with CACFP program preferred.
- Candidate must be willing to travel throughout the 26 counties of the Western Pennsylvania.
- Valid driver’s license, insurance, and reliable transportation required.
- Excellent customer service skills with ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- Attention to details.
- Excellent verbal and written communication skills.
- Excellent organizational skills.
- Ability to work independently.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee needs sufficient strength, agility, and mobility to perform essential functions and to safely supervise program activities.
- While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
- The employee frequently is required to sit and reach and must be able to move around the work environment.
- The employee must occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
- The noise level in the work environment is usually moderate.
- Current driver’s license and access to reliable vehicle for transportation.
- Occasional travel, both local and national, may be required.
