What are the responsibilities and job description for the Member Services Associate, Jim & Heather Gills Branch position at YMCA of Greater St. Petersburg?
Job Title: Member Services Associate, Jim & Heather Gills Branch
Description: We are currently hiring for outgoing and enthusiastic individuals to work at the YMCA Member Service Desk at our Jim & Heather Gills Branch on 1st Ave South. Applicant must be available during night shifts until 9:00pm and on weekends!
Responsibilities:
- Professionally greets and engages members, guests and program participants, in person and by phone.
- Provides facility tours in an effort to promote and sell memberships and facilitate program enrollment.
- Performs data entry, files, accurately handles financial transactions, and processes various enrollments, cancellations, and other membership changes.
- Keeps all courtesy areas clean and organized, and assists members with special requests.
- Handles and resolves membership concerns.
- Builds relationships with members; helps members connect with one another and the YMCA.
Requirements: Candidate must possess a HS diploma or equivalent and a minimum of 6 months customer service, sales or related experience. Position requires excellent organizational, communication and problem solving skills and the ability to learn the YMCA Daxko software program quickly and efficiently.
Pay & Perks: $15.50/hour, part-time. Must be available nights and weekends. Excellent benefits including facility usage, before and after school child care, retirement savings & insurance available upon meeting eligibility requirements.
*Level 2 background and 10-panel drug screen required.
Salary : $10 - $12
