Program Director - San Fernando Gardens Community Center

The YMCA of Metropolitan Los Angeles is not only the premiere non-profit in Los Angeles, it is also a great place to work, make a difference in your community and meet like-minded individuals. With twenty-six branches, three camps and over fifty child care sites, the LA Y is a highly-collaborative, rewarding and fun environment where you will discover your passion, grow your career and make an impact!

We believe in the four Core Values of Caring, Honesty, Respect and Responsibility and understand that our staff are our biggest asset! We strive to create high-performing, strong teams in each of our branches and are looking for passionate and enthusiastic staff who will help us to strengthen our impact, empower our community and deliver incredible programming!

Position Description

The Program Director is responsible for the development and operation of the San Fernando Gardens
Community Center, program growth and retention, fiscal management, volunteer and staff development,
program marketing and communications.

Qualifications

• AGE: 21 years or older
• EDUCATION: High school diploma; bachelor's degree in a related field preferred.
• CERTIFICATION: YMCA Team Leader Certification preferred
• SPECIALIZED SKILLS: Strong character values; communication skills
• RELATED EXPIERENCE: 1-2 years supervisory experience
• This position requires the final candidate to successfully pass an E-Verify check. For more information about E-Verify, please visit https://www.e-verify.gov/employees/e-verify-overview

WORK ENVIRONMENT/MINIMUM PHYSICAL REQUIREMENTS

• You must have the physical, visual, and auditory ability to perform the essential functions of the job with or without reasonable

Responsibilities

PROGRAM OPERATAIONS/MEMBER ENGAGEMENT

• Ensure a welcoming environment in assigned YMCA Program.
• Develop, implement and achieve enrollment goals identified in Branch Annual Operating Plan.
• Oversee and conduct ongoing program member evaluations and surveys to ensure that high levels
  of quality in programs are maintained at all times; ensure outcomes align with the needs of the
  community and the branch strategic plan.
• Set an example for all staff by greeting members by name and taking the initiative to talk to
  members.
• Ensure that all facilities, program areas and equipment are clean and in proper working order.

STAFF ENGAGEMENT & DEVELOPMENT

• Recruit and hire staff using screening tools and panel interviews to gain the best possible fit with
  each opening.
• Provide direct supervision to department staff, assuring that all staff are qualified, certified, and are
  meeting minimum performance standards for their position.
• Provide training for staff and volunteers on an ongoing basis through staff meetings, special courses and workshops.

BUDGET & FISCAL MANAGEMENT

• Develop annual operating budget for assigned program. Manage department budget to achieve
  monthly, quarterly and annual goals. Maintain systems for variance analysis, revenue and expense
  monitoring and control.
• Support a year round fund raising program that includes the Annual Support Campaign, special
  events and President's Club; Responsible for Annual Support Campaign leadership including team
  captains, division manager and/or team members

COMMUNITY ENGAGEMENT

• Develop annual marketing plan including mailings, advertisement and community outreach.
• Serve as a staff officer to assigned committee that reports to the Board of Mangers; Ensure
  committee has a commission statement and chart of work that is aligned with the branch strategic
  plan.
• Create opportunities (events, initiatives, activities) for members to develop small communities
  within the YMCA.
• Ensure all staff members are familiar with all programs offered at the YMCA so staff are able to inform
  members of YMCA programs that will meet members' changing needs and interests.
• Identify program volunteer positions and assist with the identification, recruitment and tracking of
  program volunteers
• Communicate program information, registration information, schedules, etc., effectively and
  consistently with branch management and membership staff. Update program brochures and fliers
  to ensure strong communication throughout the branch.
• Attend staff meetings and trainings as required.
• Uphold YMCA policies for safety, supervision, mandated reporting and risk management.
• Demonstrate the Six Pillars of Character (Trustworthiness, Citizenship, Respect, Responsibility,
  Caring, Fairness) as well as the YMCA Core Values of caring, respect, honesty and responsibility in
  all dealings with members, guests, volunteers and fellow staff.
• Demonstrate competencies in and willingness to develop in the Cause Driven Leadership areas of
  mission advancement, collaboration, operational effectiveness and personal growth.
• All other duties as assigned by your supervisor

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