Gym Supervisor

The YMCA of Metropolitan Milwaukee is committed to equity and inclusion by ensuring that all members of our community have the opportunity to learn, grow and thrive. We celebrate diversity and effectively engage, connect and advocate for our staff, members, and volunteers which will position us to respond and remain relevant to issues impacting our communities. The YMCA of Metropolitan Milwaukee is an equal opportunity employer and welcomes a diverse workforce.

Our mission and core values are brought to life by our culture. It’s who we are, who we aspire to be and how we show up every day. We are cause driven. We don’t just show up, we show up with purpose. We are welcoming : we are open to all. We are a place where you can belong and become. We are genuine : we value you and embrace your individuality. We are hopeful : we believe in you and your potential to become a catalyst in the world. We are nurturing : we support you in your journey to develop your full potential. We are determined : above all else, we are on a relentless quest to make our community stronger, beginning with you.

POSITION SUMMARY:

Under the direction of the Assistant Membership Director, the gym Supervisor will be responsible for supervising, monitoring and providing direction, especially in emergency and conflict situations, for the gym and surrounding area near the gym. This person will have strong interpersonal skills and be able to connect with diverse populations and serve as a Cause Driven Leader On-Duty for the branch.

ESSENTIAL FUNCTIONS:

• Provide gym supervision and role modeling of work as established by YMCA leadership and address gaps in members’ adherence to policies and procedures through coaching.
• Ensure timely communication of service and safety gaps to managers through daily shift reports and to help desk for maintenance issues.
• Deliver member satisfaction by programming and organizing various gym activities, including pickup basketball.
• Ensure member safety and enjoyment by communicating and appropriately enforcing the code of conduct, posted rules and managing scheduled activities. Manage any violations to the code of conduct and complete necessary documentation and communication with those involved.
• Enhance the member experience by providing helpful assistance to appropriate locations and programs when the gym is occupied.
• Serve as a First Responder.
• Be committed to the YMCA of Metropolitan Milwaukee’s Child Abuse/Neglect Prevention efforts as a mandatory reporter.

QUALIFICATIONS :

• Must be 18 or older.
High school education or equivalent is required.

SKILLS AND ABILITIES :

• Proven ability in displaying initiative, good judgment and independent decision making
• Must be able to remain calm under pressure and resolve conflicts professionally
• Must be able to stand and walk a minimum of 5 hours; including frequent stair climbing and lifting up to 20 pounds
• First Responder certification required within 30 days including gaining and maintaining CPR for the Professional Rescuer, AED, O2 and First Aid
• Ability to direct and coordinate emergency procedures
• Demonstrated written and verbal communication skills; ability to communicate and relate to diverse populations.