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Director of Strategic Youth Operations

YMCA of Muncie
Muncie, IN Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 4/25/2025

POSITION SUMMARY:

Under the direction of the Director of Youth Development, the Director of Strategic Youth Operations is

responsible for the day-to-day functions of the branch ensuring a successful business operation

and high-quality programming. The Director of Strategic Youth Operations will supervise kitchen, grounds and janitorial functions.

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you

ESSENTIAL FUNCTIONS:

  • Oversees the daily operations of the youth development center and offsite locations, ensuring high-quality programming and compliance with licensing and accreditation standards.
  • Expands programs within the community in alignment with strategic and operating plans.
  • Recruits, hires, trains, and evaluates staff and volunteers. Develop strategies to motivate staff and achieve program goals.
  • Ensures appropriate staffing levels to maintain licensing and accreditation requirements, including teacher-to-child ratios. Including but not limited to daily staff scheduling.
  • Develops, manages, and monitors program budgets. Ensures financial sustainability by maintaining fiscal responsibility and fee collection.
  • Ensures compliance with state and local regulations, YMCA program standards, and safety procedures.
  • Oversees facility maintenance and cleanliness, ensuring a safe and welcoming environment.
  • Acts as the primary contact for janitorial and custodial staff, as well as kitchen personnel.
  • Manages all hiring procedures and provides human resources support for the youth development programs.
  • Builds and maintains relationships with school administrations, regulatory bodies, parent groups, and community organizations.
  • Leads and supports fundraising initiatives and campaigns.
  • Organizes and facilitates program marketing, distribution of program information, and family engagement activities.
  • Collects and analyzes program data to evaluate effectiveness and participation rates.
  • Develops and executes special events and family nights to promote youth development, social responsibility, and healthy living.
  • Handles call-ins and schedules staff to ensure proper coverage and operational continuity.
  • Reviews and approves work requests and staff time-off requests to maintain adequate staffing levels and ensure seamless program operations.
  • Monitoring and maintaining compliance and good standing in the Child and Adult Care Food Program (CACFP). These visits help ensure that participating sites adhere to program requirements, including meal patterns, record-keeping, and operational guidelines


LEADERSHIP COMPETENCY MODEL: OUR DISCIPLINES & COMPETENCIES

ADVANCING OUR MISSION AND CAUSE provides visionary leadership to the organization and to ensure that all resources are mobilized to adapt to new challenges and needs in the community

Change Leadership: Facilitates, co-creates, and implements equitable change for the good of the organization and/or community

Engaging Community: Builds bridges with others in the community to ensure the Y’s work is community-focused and welcoming of all, providing community benefit

Philanthropy: Secures resources and support to advance the Y’s work

Volunteerism: Engages volunteers and promotes social responsibility at all levels of the organization


BUILDING RELATIONSHIPS
connect people to the Y’s cause, by developing inclusive relationships, partnerships and collaborations so that YMCA can co-create solutions to pressing social needs

Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community

Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause

Inclusion: Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence


LEADING OPERATIONS
ensure relevance, effectiveness, and sustainability of the organization so

that we can continue to fulfill our promise to the community

Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment

Fiscal Management: Manages the Y’s resources responsibly and sustains the Y’s nonprofit business model

Functional Expertise: Executes superior technical skills for the role

Innovation: Creates and implements new and relevant approaches and activities that improve and expand the Y’s work and impact in the community

Program/Project Management: Ensures program or project goals are met and intended impact occurs


DEVELOPING & INSPIRING PEOPLE
support the holistic development of self and others so that everyone can

embrace the Y’s cause, sustain the Y’s culture, and inspire others to take individual and collective action to further our impact

Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential

Emotional Maturity: Demonstrates ability to understand and manage emotions effectively in all situations


QUALIFICATIONS:

  • Bachelor’s degree in ECE/Child Development or equivalent (a completed bachelor’s degree with a minimum of 36 credit hours Early Childhood/Child Development coursework) is required. Bachelor’s degree in Early Childhood/Child Development preferred.
  • Training in leadership, management, or administration
  • Minimum three years of experience mentoring or supervising teachers or pre-service teachers.
  • Ability to relate effectively to diverse groups of people from all social and economic
    segments of the community.
  • Computer skills needed, particularly with Microsoft Office and email applications, along with the ability to learn the internal YMCA software.


WORK ENVIRONMENT & PHYSICAL DEMANDS:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee frequently is required to sit, stand, and walk for long periods of time, to talk and hear, to lift and/or move up to 50 pounds, to climb or balance, to stoop, kneel, crouch, or crawl, occasional bending, reaching and squatting.
  • The incumbent is required to use hands to finger, handle, or feel objects, tools, or controls. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth vision and the ability to adjust focus.
  • The employee is required to frequently hear and talk, in person, on the phone, and through electronic devices.
  • Must be able to spend time indoors and outdoors.
  • Must have passed a physical examination conducted within the past 12 months prior to beginning work.

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