What are the responsibilities and job description for the Customer Relations Specialist Cheyenne YMCA (WY) position at YMCA of Northern Colorado?
Overview
The Cheyenne Family YMCA is seeking smilers, skilled chatters, and expert joy providers. We are in need of customer service specialists to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings.
It's a fun job, and someone's gotta do it. Are you that someone? You might be the right candidate if...
You are helpful. You have an aptitude you may call it a gift for helping others. When you are around, no question goes unanswered and no concern goes ignored. If you don't know the answer or have the solution, you will find the person who does. You care.
You are a people person. You love the idea of interacting with all types of people on a daily basis. You revel in the idea of building connections and having hilarious inside jokes with members and co-workers.
You are responsible and respectful. You are a good person (Better yet, you are a great person), and you show it every day through your dependability and work ethic. You are a multi-tasker, and you can happily and calmly juggle projects, phone calls, check ins, registration questions... See what we mean? You are a hockey goalie without pads, but you rise above the occasional flying pucks with grace and poise.
You are ready to make a difference. You understand that this position is not simply a customer service job at a gym. You know you can help strengthen your community and support your neighbors in need.
Position is part time 10-25 hours per week, year-round. This is a flexible role that can fit a new retiree, as well as someone just starting in the work force or seeking a second job. Currently, we have openings across all shifts. You do not need to be available for all shifts to apply.
Our desk is open
- M-Th 4:30am - 8:30pm
- Fri 4:30 am - 7pm
- Saturday 6:30 am - 5pm
- Sunday 9:00am - 1:00pm
Salary starts at $9.00/hour
View all openings, learn more about our benefits, and apply online today at https://www.ymcanoco.org/careers.
The YMCA was founded as the Young Men's Christian Association in 1844. But today, we are The Y, an association that values and is made stronger by its diverse people. At the YMCA of Northern Colorado, we are committed to equal opportunity employment regardless of gender, age, disability, ethnicity, sexual orientation, or religious affiliation.
Responsibilities
- Welcomes our members
- Answers questions
- Gives tours
- Helps individuals and families understand and access Y offerings
- Other duties as assigned
Qualifications
- Must be reliable and committed to arriving on time for every shift
- Customer Service and Sales Experience
- Professional, alert, courteous, and tactful
- Spanish proficiency preferred
- Intermediate computer skills required
Benefits
- (10 hours/week) Free Family Membership
- (10 hours/week) Program discounts
- Generous retirement benefits - 12% after eligibility is met
- Employee Assistance Program
- Paid Sick Time
Childcare benefits of more than $5000 are considered taxable income and will be processed accordingly. Limitations and restrictions apply to some programs
Posted Salary Range
USD $9.00 - USD $9.00 /Hr.Salary : $9
