Family Services Coordinator

Position Summary :

Under the direction of the AVP of Family Services and Product Line Leadership, the Family Services Coordinator is responsible for the overall operations and program management of their program site including for Kids Zone, Club Y, Summer Camp, Teens & Y Events; participant and parent relationships, organizing and administering files and records necessary for the program, supervision of staff, creation of program activities, collecting fees and keeping track of supplies. In addition, the individual in this position is responsible for ensuring that the program is adhered to the YMCA of South Florida's Risk Management policies and procedures.

Essential Functions / Job Duties :

• Supervises staff in the planning, supervision, and implementation of activities for their assigned group of children in accordance with both age and developmentally appropriate practices as outlined by licensing agency, State of Florida and the YMCA of South Florida mission and YMCA Child Care Personnel Policies.
• Oversees staff by providing training, direction and evaluating performance. This includes facilitating regular (minimum of biweekly) meetings to enhance program quality and oversee payroll.
• Ensures compliance with requirements, including staffing appropriately and monitoring day-to-day operations, activities, curriculum planning, programming implementation, and ensuring use of mandatory curricula. Ensure that staff plan / implement well-organized and well-varied activities based on the mandated curriculum.
• Responsible for meeting monthly and yearly budget goals.
• Oversees collection of fees as appropriate and keep all fees collected up to date.
• Creates a positive atmosphere, which boosts self-esteem and general self-concept of all participants.
• Communicates clearly and regularly with parents about the program and their child's participation.
• Inform parents when there is a behavior problem that cannot be addressed adequately through verbal correction.
• Partners with facility personnel to ensure cohesive relationship is maintained and facility is used properly.
• Monitors equipment and facilities for safety and security purposes.
• Works with the Program Director to ensure that all standards required, and the YMCA are complied with fully. Maintain close communication with the Program Director of all issues concerning the program site.
• Maintains accurate participant records (attendance, financial, and sign in and out records) as required by regulatory agencies and / or YMCA policies. This includes following up daily on absent children.
• Upholds all YMCA policies and Risk Management / Safety procedures which require reporting all incidents and accidents within 24 hours to the Program Director / corporate office.
• Communicates all programmatic issues and information immediately to supervisor.
• Document behavior issues and / or incidents daily, as needed.
• Ensures that the proper staff to child ratios are always maintained and reports discrepancies to the Director, as needed.
• Other duties as assigned.

YMCA COMPETENCIES (i.e. Leader, Team Leader, Multi-Team / Branch Leader) :

Mission Advancement : Reinforces the Y's values within the organization and the community. Effectively communicates the benefits and impact of the YMCA's efforts for all stakeholders. Implement effective systems to develop volunteers at program and fundraising leadership levels.

Collaboration : Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the YMCA. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.

Operational Effectiveness : Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures and financial controls. Assigns clear accountability and ensures continuous improvement.

Personal Growth : Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Having functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Qualifications, Skills, and Abilities / Position Requirements :

Upon hire, the Supervisor must have completed and hold certificates in :

Special Needs Department Experience Requirement :

It is the responsibility of the Supervisor to complete and maintain all necessary certification, within the proper time frame, as set forth by the licensing agency, State of Florida, or the YMCA of South Florida.

Position Profile :

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Employment at the YMCA is at will. It is purely voluntary, based upon the consent of both the Association and the staff members. No expressed or implied contractual rights should be inferred from this job description.

As a condition of employment, you will be required to submit to and satisfactorily clear a thorough Level II fingerprinting background screening.

As a Drug-Free Workplace, all new hires must successfully complete a drug test. Please note Medical Marijuana cards do not exempt you from successfully passing your drug test.

The YMCA of South Florida is committed to the policy of Equal Opportunity prohibiting discrimination in the workplace because of race, color, religion, national origin, sexual orientation, political affiliation, age or disability.