What are the responsibilities and job description for the Member Service Rep-Opener Capital YMCA position at YMCA of Superior California?
POSITION SUMMARY :
Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the facility.
ESSENTIAL FUNCTIONS :
- Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
- Interviews and / or tours prospective members; sells memberships.
- Builds relationships with members; helps members connect with one another and to the YMCA.
- Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
- Applies all YMCA policies dealing with member services.
- Handles retail item sales and towel service operations.
- Responsible for walking through facility regularly; assisting members, attending to any minor facility cleaning needs, reporting repairs, etc.
- All other duties as assigned by your supervisor
QUALIFICATIONS :
BENEFITS :
SALARY RANGE : $16.00-$22.34
Salary : $16 - $22
