Welcome Center Team Member

Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you’ll discover more than a job—you’ll enjoy a career with a future and the opportunity to make a lasting difference in the lives of those around you. Our staff members—of all ages and from diverse backgrounds and life experiences—enjoy the personal satisfaction that comes from nurturing the potential of youth and teens, improving the area’s health and well-being and providing support to our neighbors.

Essential Functions:

• Provides excellent service to members, guests, and program participants in the Y and on the phone contributing to member retention.
• Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships.
• Builds relationships with members; helps members connect with one another and the YMCA.
• Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.

• May hand out locker keys and towels; may monitor the locker rooms as required.
• Processes membership and program payments and reconciles cash bag each day.

• Applies all YMCA policies dealing with member services.

Qualifications:

• Excellent interpersonal and problem solving skills.
• Previous customer service, sales, or related experience.
• Basic knowledge of computers.
• Ability to read and interpret instructions, procedures, manuals, and other documents.
• Ability to report and record maintenance requests.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

While working at the Y, you can enjoy the following:

• FREE YMCA Membership
• Discounted YMCA Household Membership
• Flexible hours
• Training and advancement
• Engaging Work Environment

Job Type: Part-time

Pay: $12.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $13