What are the responsibilities and job description for the Member Services Attendant position at Ymca Of The Pines?
Overview
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Member Service Attendant maintains a supportive, positive atmosphere that welcomes and respects all individuals. This role also responds to member and guest needs and handles all Welcome Center operations.
Responsibilities
- Welcomes guests, communicates member experience and expectations to a diverse group of people
- Provides excellent customer service to members, guests, and program participants in the Y and on the phone, contributing to member retention
- Maintains cleanliness and organization of Welcome Center area
- Conduct tours to prospective members; sells memberships
- Develops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y
- Serves others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community
- Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues
- Applies all YMCA policies dealing with member services
- Performs other duties as assigned
Qualifications
segments of the community
Benefits
Posted Salary Range
USD $15.49 - USD $16.00 / Hr.
Salary : $15 - $16
