Branch Executive Director

Did you know Tucson's nickname is the Old Pueblo? Come join our team to find out why!

Job Description

The Branch Executive Director reports directly to the Vice President of Impact and Engagement and is responsible

for all aspects of operations including budget development, membership recruitment, fiscal management and control,

management of the facilities/grounds/equipment, program development, promotion and marketing, volunteer and

staff development, strategic planning, personnel administration, annual campaign fundraising, risk management,

and Branch Impact Council development. In addition, this position helps educate, motivate, and inspire branch staff

and volunteers in implementing best practices. Excellent interpersonal skills are required to partner with volunteers,

community organizations, and stakeholders to ensure goals are met.

Qualifications

• Six (6) or more years of professional experience (non-profit setting experience preferred)
• YMCA Multi-Team or Branch leadership certification preferred
• High School diploma/GED required; Bachelor’s degree or higher preferred
• Significant experience in all aspects of day-to-day operations of non-profit business; including administration, supervision, and program development
• Deep understanding of the philosophy of the YMCA as it relates to the physical, emotional, spiritual, and
  
  

environmental safety and learning of the members, staff, volunteers, and stake holders

• Intermediate or advanced knowledge of information technology and data management programs
• Must be highly organized and possess the ability to work with confidential matters
• Outstanding written and verbal communication skills, especially with disparate audiences
• Extensive experience with program evaluation, statistical analysis, organization, and planning skills as well
  
  

as relational skills, integrity, flexibility, and the ability to focus during the midst of commotion

• Knowledge of quality program development and implementation, innovation, continuous improvement, and
  
  

sound financial practices

• Must be able to work a flexible schedule, including evenings and/or weekends as required
• At least twenty-one (21) years of age
  
  

Essential Functions

• In coordination with the VP, lead organizational level change
• Maintain a culture of best-in-class customer service
• Serve as a leader in branch fundraising activities for the Annual Support Campaign to provide financial
  
  

assistance for programs, and the solicitation of funds to support the branch's goals and objectives

• Serve as a member of the Executive Leadership Team and attend and participate in monthly meetings
• Develop and monitor strategies for ensuring long-term fiscal management and financial viability and mentor
  
  

Program Directors who are responsible for department specific budgets

• Achieve budgeted financial objectives
• Monitor monthly financial reports to ensure that revenue targets are met and expenses are controlled
• Supervise staff to ensure that sound operation principles are in practice. Is accountable
  
  

for the financial performance of these units.

• Provide leadership for program development and coordination of departments, providing outreach
  
  

programs to meet the needs of special and non-traditional segments of the community

• Identify potential areas for department cooperative programming to accomplish organizational goals
• Assist staff in the planning, development, training, and implementation of new program focuses and activities
• Coordinate, monitor, and update Y program practices and guidelines
• Coordinate the training of Y staff, including staff programs focusing on mission, expectations, and customer
  
  

service

• Be responsible for the implementation of program evaluation system throughout the Y to guarantee
  
  

faithfulness to YMCA purpose, high quality, and maintenance of Y standards

• Be responsible for branch and statistical reports
• Act as the representative of the YMCA of Southern Arizona by developing positive relationships with local
  
  

community partners, volunteers and the general public

• Be responsible for customer relations, including complaint resolution
• Collaborate with the Branch Impact Council to define and articulate the branch's vision as part of a larger
  
  

Association and to develop strategies for achieving that vision

• Be responsible for coordinating the marketing for all branch and organizational programs
• Be responsible for the operational growth of the branch through program expansion, customer recruitment
  
  

and retention, pricing strategies, new site development, collaborations, mergers, and acquisitions

• Deliver high quality member and program services
• Adhere to all YMCA of Southern Arizona policies and procedures
• Perform other duties as assigned
  
  

Required Certifications

• Current CPR, AED, and First Aid certifications or completion within thirty (30) days of hire
• Completion of YMCA’s online training within seven (7) days of hire