What are the responsibilities and job description for the Case Manager - CCORS Program position at YMCA of the USA?
Support youth and young adults navigating challenges like foster care, homelessness, and education.
Job Description
Job Summary
Supports low-income youth and young adults who may have experience in foster care, homelessness, disconnection from school, juvenile justice and/or other systems in developing the skills to live independently. Provides specialized support to youth and young adults in education, job readiness/employment, housing, or other designated field. Develops strong collaborative community relationships and provides extensive information and referral services. Creates a welcoming and supportive environment at the YMCA.
This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center’s programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset.
What You Will Get From Working at The Y
Membership to the YMCA of Greater Seattle for you and your household
Medical, Dental, Vision, and Life insurance
Retirement with generous employer contributions
Free access to mental health resources
Rapidly accruing paid time off (PTO)
Full-time employees qualify for a 50% discount, and part-time employees qualify for a 25% discount, on eligible Childcare Services.
Working at the YMCA may contribute to eligibility for student loan forgiveness
Hiring Range: $24.50 – $27.50/hour
Qualifications
Bachelor's degree* in psychology, social work or related social services field or equivalent experience,. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
Experience working with children, teens and their families many of whom have been system involved through, foster care, group care, education, juvenile justice, mental health, chemical dependency and/or homelessness.
Ability to teach effective coping skills for a variety of learning styles and to plan supportive activities.
Strong youth engagement and relationship-building skills.
Knowledgeable about 504’s and Individual Education Plans (IEP’s)
Strong verbal and written communication skills.
Basic computer skills and working knowledge of Microsoft Office.
Ability to meet clients at community locations; or ability to travel to areas without public transportation.
Current state approved First Aid and CPR certification.**
Current approved HIV blood borne pathogens training.**
Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.
Knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
Ability to speak any language in addition to English may be helpful.
Other combinations of applicable education, training, and experience that provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.
Responsibilities
Essential Functions
Provides coaching and strength-based advocacy for youth and parents to help increase their skills in self-advocacy and navigating systems.
Build strong relationships with Y program participants to effectively provide quality services.
Identifies culturally appropriate community resources and supports.
Develops individualized, strengths-based Action plans to address priority needs.
Collaborates effectively with co-workers, supervisors and outside professionals to meet Action Plan goals.
Provides immediate and scheduled crisis outreach services to families and flexes schedule to meet the needs of families.
Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes, and other documentation in designated databases.
Teaches effective coping skills to support youth and parents to improve communication and mitigate future crisis.
Position Type/Expected Hours of Work
This is a full-time position that provides in-person outreaches to youth and families in their home or community. The hours of work and days are generally Monday through Friday, with flexibility to meet the needs of the youth and families.
This position is part of our CCORS Program Regional Expansion. There is the opportunity to support families in:
North King County (Bellevue, Bothell, Duval, Issaquah, Kenmore, Woodinville, etc.)
South King County (Auburn, Federal Wy, Enumclaw, Maple Valley, etc.)
Central King County (Seattle, Vashon, Eastlake, Capitol Hill, etc.).
Job Description
Job Summary
Supports low-income youth and young adults who may have experience in foster care, homelessness, disconnection from school, juvenile justice and/or other systems in developing the skills to live independently. Provides specialized support to youth and young adults in education, job readiness/employment, housing, or other designated field. Develops strong collaborative community relationships and provides extensive information and referral services. Creates a welcoming and supportive environment at the YMCA.
This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center’s programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset.
What You Will Get From Working at The Y
Membership to the YMCA of Greater Seattle for you and your household
Medical, Dental, Vision, and Life insurance
Retirement with generous employer contributions
Free access to mental health resources
Rapidly accruing paid time off (PTO)
Full-time employees qualify for a 50% discount, and part-time employees qualify for a 25% discount, on eligible Childcare Services.
Working at the YMCA may contribute to eligibility for student loan forgiveness
Hiring Range: $24.50 – $27.50/hour
Qualifications
Bachelor's degree* in psychology, social work or related social services field or equivalent experience,. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
Experience working with children, teens and their families many of whom have been system involved through, foster care, group care, education, juvenile justice, mental health, chemical dependency and/or homelessness.
Ability to teach effective coping skills for a variety of learning styles and to plan supportive activities.
Strong youth engagement and relationship-building skills.
Knowledgeable about 504’s and Individual Education Plans (IEP’s)
Strong verbal and written communication skills.
Basic computer skills and working knowledge of Microsoft Office.
Ability to meet clients at community locations; or ability to travel to areas without public transportation.
Current state approved First Aid and CPR certification.**
Current approved HIV blood borne pathogens training.**
Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.
- Some Case Manager positions required Bachelor's degree or higher.
- Within 30 days of employment or first available training.
Knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
Ability to speak any language in addition to English may be helpful.
Other combinations of applicable education, training, and experience that provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.
Responsibilities
Essential Functions
Provides coaching and strength-based advocacy for youth and parents to help increase their skills in self-advocacy and navigating systems.
Build strong relationships with Y program participants to effectively provide quality services.
Identifies culturally appropriate community resources and supports.
Develops individualized, strengths-based Action plans to address priority needs.
Collaborates effectively with co-workers, supervisors and outside professionals to meet Action Plan goals.
Provides immediate and scheduled crisis outreach services to families and flexes schedule to meet the needs of families.
Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes, and other documentation in designated databases.
Teaches effective coping skills to support youth and parents to improve communication and mitigate future crisis.
Position Type/Expected Hours of Work
This is a full-time position that provides in-person outreaches to youth and families in their home or community. The hours of work and days are generally Monday through Friday, with flexibility to meet the needs of the youth and families.
This position is part of our CCORS Program Regional Expansion. There is the opportunity to support families in:
North King County (Bellevue, Bothell, Duval, Issaquah, Kenmore, Woodinville, etc.)
South King County (Auburn, Federal Wy, Enumclaw, Maple Valley, etc.)
Central King County (Seattle, Vashon, Eastlake, Capitol Hill, etc.).
Salary : $25 - $28
