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Director of People and Culture

YMCA of the USA
Greenwich, CT Full Time
POSTED ON 4/9/2025
AVAILABLE BEFORE 5/9/2025
Our mission and values shape our culture as we intentionally strengthen communities with purpose every day.

Job Description

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The Director of People and Culture is an energetic, organized, people-centered member of the leadership team and plays a vital role in creating a workplace culture supporting the YMCA as an employer of choice. This position oversees recruitment, hiring, onboarding, compensation and benefit administration, employee relations, recognition, evaluation, and HR policy development/administration.

Qualifications

  • A bachelor’s degree in human resource management or related field with a minimum three years of experience managing people operations preferred. Similar combinations of education and experience may be considered
  • Experience with all aspects of HR administration including compliance, hiring, performance management, pay and benefit administration.
  • A growth mindset that looks to solve problems and take the organization to the next level.
  • Ability to build relationships at all levels and demonstrate strong communication skills that align with our values.
  • Ability to work at all levels — strategic, operational, tactical.
  • Experience with ADP or similar HRIS software.
  • Experience with Benefits, Compensation and Payroll is a plus.
  • Self-starter and highly motivated; able to thrive in a fast-moving environment.
  • Flexible and responsive, capable of adapting to changing business needs.
  • Sound judgment, problem solving and conflict resolution skills.
  • Ability to build effective partnerships with leadership and employees.
  • Strong computer skills; proficient in Microsoft Office products, including Word, Excel.
  • Commitment to building an inclusive team and programs.

Essential Functions

  • Create an extraordinary employee experience by aligning people and culture strategies with organizational priorities.
  • Ensure consistent application of HR Policies which are compliant with all relevant laws and regulations, ensure policies are kept current and effectively communicated to all employees.
  • Develop and implement standard recruitment and hiring procedures, identify recruitment opportunities to reach a diverse and qualified pool of applicants, train hiring managers in hiring process.
  • Provide end-to-end onboarding and off boarding support which includes new team member orientations, administer, manage, and protect employee records and conduct exit interviews.
  • Develop and maintain HRIS employee database system, recommend improvements as needed.
  • Recommend, track and coordinate training and professional development.
  • Oversee compensation and benefit programs, including job description and classification, salary structure and salary adjustments. Assess competitiveness of total compensation program and makes recommendations for improvements.
  • Lead and coordinate the annual performance review cycle, and all areas of related to performance management
  • Develop and execute people initiatives to foster a positive employee culture, focusing on development and engagement.
  • Address employee concerns, conflicts, and grievances in a fair and timely manner.
  • Remain current and up to date on any changes in laws, regulations, and HR best practices.
  • Generate HR related reports as needed.
  • Administer employee benefits, including unemployment and workers compensation.
  • Understand organizational needs and recommend/develop processes/policies and workflows that are efficient and scalable.
  • Perform other related duties as assigned.

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