District Administrative Director

YMCA OF GREATER LOUISVILLE JOB ANNOUNCEMENT

Job Description

WHO WE ARE:

Louisville is a vibrant city blending southern charm and urban sophistication, known for the Kentucky Derby, the Muhammad Ali Center, a thriving arts scene, and a growing food and bourbon culture. With historic neighborhoods, scenic parks, and warm hospitality, it offers a unique atmosphere for residents and visitors.

The YMCA of Greater Louisville is dedicated to community well-being, providing wellness programs, childcare, youth sports, swim lessons, summer camps, and more across 10 locations. Committed to inclusivity, the Y ensures everyone has the opportunity to learn, grow, and thrive, promoting physical health, mental well-being, and a strong sense of community.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all, we’re on a relentless quest to make our community stronger starting with you.

Position Summary

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening the community through youth development, healthy living, and social responsibility.

The YMCA of Greater Louisville is seeking a highly motivated and detail-oriented District Administrative Director to oversee and enhance administrative support across multiple YMCA branch locations. This leadership role, under the guidance and supervisor of the Executive Director/CAO, is responsible for supervising 5 District Administrative Assistants, while also providing direct administrative support to branches. The District Administrative Director will work collaboratively with various teams to ensure efficiency in Business Office Operations, Human Resources, Board and Financial Development, contributing to a seamless and effective experience for YMCA members, staff, volunteers and donors. This is an excellent opportunity for an experienced administrative leader who thrives in a fast-paced environment and is passionate about making a positive impact in the community.

Qualifications

• Education & Experience: Bachelor's degree in Business, Management, Public Administration, Nonprofit Management, or related field preferred. Relevant experience may substitute for education. Nonprofit or YMCA operations experience is a plus.
• Leadership & Organizational Skills: Proven ability to lead and develop teams, prioritize tasks, multi-task, and meet deadlines in a fast-paced environment.
• Tech-Savvy & Adaptable: Quick to learn new systems and softwares; proficient in Microsoft Office (Excel, Word, Outlook).
• Communication & Confidentiality: Strong interpersonal skills to collaborate effectively with staff, volunteers, and external partners while maintaining discretion and handling sensitive information.
• Problem-Solving & Attention to Detail: Ability to make decisions, solve problems, and ensure accuracy and process improvement.
• Work Schedule & Certifications: Ability to work 40 hours per week, including occasional weekends and holidays, with some local travel. Must obtain YMCA-related training (CPR/First Aid) within 90 days of hire.
  
  

Essential Functions

• Lead and Support District Admin Team: Mentor and guide a team of 5 District Administrative Assistants, promoting a culture of teamwork, professionalism, and accountability.
• Liaison Between Branches and Association Services: Act as a key point of contact for district administrative staff, working closely with Branch Executive Directors and Program Directors to ensure branch needs are met in alignment with Association Services' policies and procedures.
• Support Branch Executive Leadership: Assist with board development, volunteer management, and fundraising initiatives, ensuring consistent implementation across branches.
• Support New Employee Experience: Working collaboratively with HR, play a key role in ensuring smooth onboarding by helping coordinate paperwork and training for new hires, while supporting District Admins in executing the process efficiently.
• Support Member Retention Initiatives: Assist the Business Operations Team and CAO with managing past-due balances, conducting membership audits, and supporting other retention efforts to help maintain consistent member satisfaction and retention across branches.
• Coordinate Expense Processing: Ensure accurate and timely processing of branch invoices, in collaboration with the Finance team.
• Oversee Office Supply Purchasing: Ensure consistent and cost-effective management of office supply purchases across branches. Monitor Administrative Metrics: Ensure accurate reporting of key metrics (e.g., bank deposits, incident reports, overtime) across branches, providing support for improvement where needed.
• Support Branch Marketing Initiatives: Assist in creating promotional materials (e.g., signage, flyers) and support branch communications to enhance visibility and engagement within the community.
• Assist with Special Projects: Provide support for operational projects, ensuring they are completed efficiently and on time.
• Promote Positive Relationships: Help foster a welcoming and supportive environment by maintaining positive relationships with members, staff, and volunteers.
• Support efforts to showcase the Y's impact through storytelling and member testimonials that emotionally connect with staff and members.
• Help foster an inclusive, caring environment that promotes diversity, equity, and inclusion, ensuring all members, staff, volunteers and donors feel valued.
• Promote Innovation and Problem-Solving: Encourage innovative solutions and address challenges proactively to ensure consistent satisfaction across branches.
  
  

IMPACT ON END RESULTS

• A high-performing and well-supported administrative team that enhances operational efficiency and improves satisfaction across members, staff, volunteers, and donors, contributing to higher retention and overall organizational success.
• Standardized and effective administrative processes across branches, leading to improved fiscal and operational outcomes, including better staff and member retention metrics.
• Strengthened communication and collaboration between branch teams and Association Services.
• A positive, organized, and mission-driven workplace culture that reflects the values of the YMCA and fosters a long-term constituent engagement and retention.