Site Supervisor (Flatbush YMCA)

The Site Supervisor will be responsible for creating a safe and secure environment for visitors.

Job Description

The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all.

The Flatbush YMCA is seeking a Site Supervisor who will be responsible for creating a safe and secure environment for visitors, answering customer questions when necessary, and ensuring that all areas of the facility are safe. They will also be responsible for the data strategy, collection, input, reporting, and contract data fidelity to support and demonstrate the quality and impact of the Older Adults, Food Distribution, and other programs and services. The Site Supervisor will provide leadership to the Officer of the Day and Food Distribution Specialists.

Qualifications

• Bachelor’s degree in data management analysis, computer science, computer engineering, statistics, or other IT-related field or equivalent work experience.
• Minimum of two (2) years of supervisory experience.
• Minimum of two (2) years of experience with data management and/or administration.
• Must be willing to work as part of a team and be able to establish positive relationships with participants, the community, collaborators, and partnerships.
• Current CPR/AED certifications.
• F80 and Food handling certification.
• Must attend the YMCA Manager on Duty (MOD) Training within three (3) months of hire.
• Knowledge of principles and practices related to adult literacy and civic education, immigration legal services, and case management is preferred.
• Knowledge of Microsoft Office, including Excel, and working knowledge of Microsoft Suite.
• Knowledge of Windows-based computer applications and database management.
• Knowledge of the center’s emergency procedures.
• Must have good numerical and analytic skills (including data evaluation/analysis using relevant computer applications).
• Display good research and organizational abilities.
• Think critically (out of the box) and pay strong attention to detail
• Be able to accomplish assignments/tasks with little or no supervision.
• Must be a self-starter, highly organized, patient, and able to work well with others.
• Ability and interest in working with diverse populations.
• Bilingual preferred.
• Must be able to work flexible hours, including evenings and weekends.
  
  

Essential Functions

• Manage emergency situations in adherence to emergency procedures established by the Association Office.
• Work with the Executive Director, Senior Program Director, Building Manager, or appropriate staff in the event of any unusual circumstances.
• Provide security checks of the facility every 45 minutes (walk-through).
• Supervise staff according to YMCA policies and best practices.
• Fill out all incident reports that take place during the shift.
• Manage community food, fitness instructors, and membership for all programs.
• Work with the Executive Director on the Board of Managers.
• Work on all AS400 entry/table files.
• Notify the Executive Director and Senior Program Director of any out-of-the-ordinary circumstances that occur during the shift.
• Complete and submit the Manager on Duty (MOD) reports within 24 hours of the MOD shift.
• Effectively manage data in various databases, including Stars, PeerPlace, AS400, Salesforce, and others as assigned, and use databases to prepare program reports for internal, city, and state use.
• Maintain internal case files and ensure timely data entry into databases assigned to the branch, including, but not limited to, intake, progress notes, daily attendance, and interactions. Ensure that all files are kept current, up to date, and in compliance with funder regulations.
• Coordinate the reporting process to government and private funders, tracking and reporting participant data, program outcomes, and qualitative or quantitative data as requested.
• Organize and implement data collection policies and methods.
• Train and develop team members in policies and methods.
  
  

Additional Responsibilities

• Model the best practices of hospitality and positive culture.
• This position supports all aspects of programming, including, but not limited to, community outreach, recruitment, and participant outreach.
• Work enthusiastically as part of a team.
• Actively participate in training sessions, designated meetings, and special events.