Associate Vice President of Operations

Ensures successful operation of assigned branches and programs of the YMCA, including membership,
program development, volunteer recruitment, staff supervision, community relations, collaborations,
budgeting and financial results.

• Bachelor's degree in human services, business or social services or equivalent and at least six
  years YMCA management experience.
• YMCA Organizational Leader certification preferred; if not certified, should obtain certification
  within 2 years.
• Passionate belief in the Y’s cause of nurturing the potential of all youth, supporting healthy
  living for all people and finding ways to help and support our neighbors.
• Eight or more years of professional experience in the YMCA or another nonprofit preferred.
  Understanding of the nature and purpose of the YMCA and the respective roles of volunteers
  and staff.
• Ability to relate effectively to diverse groups of people from all social and economic segments
  of the community.
• Proven track record of developing authentic relationships with others.
• Ability to foster a collaborative team approach to solving challenging situations.

The Associate Vice President plays a key leadership role in shaping the success of YMCA centers and programs, driving impact through community engagement, staff development, and strategic growth. This position empowers executive directors and teams to create meaningful member experiences, build strong community partnerships, and foster a culture of inclusivity and philanthropy. With a focus on financial sustainability and operational excellence, the AVP ensures that programs and services align with the Y’s mission of strengthening communities. This is an opportunity to lead with purpose, inspire teams, and make a lasting difference in the lives of members, staff, and the broader community. If you're a dynamic leader passionate about creating positive change, this role offers the chance to do just that!

• Thinks, communicates, and behaves as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors; promotes youth development, healthy living, and social responsibility in all job-related functions.

• Serves as executive director of assigned location or program and supervises other directors to ensure sound operations. Provides leadership and direction to the Centers and programs by coaching team members and by providing overall direction to the branch boards and volunteers. Models relationship-building skills (including Listen First) in all interactions with staff, volunteers, members, and the community.

• For assigned locations and/or programs (directly or through others), responsible for:

  • developing and directing high-quality relationship-based member and participant engagement strategies;

  • communicating the benefits and impact of the Y’s efforts for all community stakeholders;

  • leading the development of board, staff, and volunteers so that the Y has the human and financial capital to meet community needs;

  • working with community to develop and maintain a culture of philanthropy surrounding the Y;

  • building and nurturing key strategic partner and individual relationships to enhance support of the Y; involving members and community in the development of programs and activities;

  • and ensuring execution of plans in assigned locations in a manner which is consistent with our beliefs, including inclusivity, financial responsibility, and a culture of coaching.

• Evaluates and creates action plans in response to monthly financial reports to ensure that revenue targets are met and expenses are controlled.

• Assists Executive Directors with their budget process, annual operational goals, and strategic plan implementation.

• Builds, promotes and supports strategies to grow impact through philanthropy (including Annual campaign), membership development, and key programs.

• Responsible for growing and developing cause-driven leaders through a culture of accountability while meeting coaching and professional development plans for all district employees.

• Provides staff with ongoing supervision and training related to abuse risk. Requires staff to adhere to policies and procedures related to abuse risk.Responds quickly to policy and procedure violations using the organization’s progressive disciplinary procedures. Responds seriously and confidently to reports of suspicious and inappropriate behaviors. Follows mandated reporting requirements.

• Ability to work effectively with diverse groups and viewpoints from all social and economic segments of the organization and community. A commitment to diversity, equity, inclusion, and anti-racism is expected from our staff.

Mission Advancement: Incorporates the Y’s mission and values into the organization’s vision and strategies. Ensures community engagement; promotes the global nature of the Y. Leads
a culture of volunteerism ensuring engagement, inclusion, and ownership. Leads a culture of philanthropy.

Collaboration: Advocates for and institutionalizes inclusion and diversity throughout the organization. Initiates the development of relationships with influential leaders to impact and strengthen the community. Is recognized as an inspirational community leader who navigates complex political and social circles with ease. Communicates to engage and inspire people within and outside the YMCA. Ensures that a talent management system is in place and executed effectively.

Operational Effectiveness: Possesses penetrating insight and strong strategic and critical thinking skills. Invests resources in well-designed innovation initiatives. Creates a structure to deliver organization-wide results to achieve objectives. Develops and implements stewardship strategies. Determines benchmarks and ensures appropriate leadership to meet objectives.

Personal Growth: Creates a learning organization. Effectively drives change by leveraging resources and creating alignment to expand organizational opportunities. Shares authority and demonstrates courage and humility. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.