What are the responsibilities and job description for the Membership Director position at YMCA?
An amazing opportunity for a self starter to join a great team of Y leaders!
Job Description
The Membership Director is responsible for driving the acquisition of new members. This leader will oversee all aspects of membership services, including strategy development, member engagement, and operational excellence, ensuring alignment with the YMCA's mission and values. This role is responsible for developing and implementing targeted strategies to effectively convert tour prospects into members, while also creating initiatives to re-establish connections and bring back former members. This position supports and impacts the success of all YMCA programs and must be able to work with large teams and manage multiple projects.
Qualifications
- Bachelor's degree in related field preferred or equivalent combination of education and sales experience.
- Previous supervisory experience in customer service preferred.
- Excellent personal computer skills and experience with standard business software.
- Ability to relate effectively to diverse groups of people from all social and economic segments
of the community.
Essential Functions
Cause-Driven Leadership Competencies
Mission Advancement : Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.
Collaboration : Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors' communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.
Operational Effectiveness : Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.
Personal Growth : Shares new insights. Facilitates change, models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Ymca Careers
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