Wellness and Member Engagement Director

About Us:
The YMCA is committed to building strong, healthy communities by providing a safe, welcoming space for individuals and families to thrive. As a leader in wellness and community engagement, the YMCA offers a wide range of programs that promote health, fitness, and personal growth. We are currently seeking a motivated and dynamic Wellness and Member Engagement Director to help inspire and support our members on their wellness journeys.

Job Summary:
The Wellness and Member Engagement Director is responsible for overseeing the development, implementation, and growth of wellness programs and member engagement initiatives. This role requires a passionate leader who will foster a positive, supportive environment, promote member retention, and ensure high-quality service delivery in our fitness and wellness offerings.

• AA or Bachelor’s degree in Exercise Science, Kinesiology, Health Promotion, or a related field preferred.
• At least 2 years of experience in wellness program management, member engagement, or fitness leadership, with a proven track record of success.
• Certification in fitness, personal training, or related wellness fields (e.g., ACSM, ACE, NASM, or similar) preferred.
• Strong leadership, communication, and interpersonal skills with the ability to motivate and inspire a diverse team and membership base.
• Experience in budgeting, financial management, and staff development.
• Passionate about promoting health, wellness, and community engagement.
• First Aid/CPR certification required (or ability to obtain within 90 days).

• Lead the planning, development, and execution of wellness programs, including fitness classes, personal training, group exercises, and special wellness events.
• Develop, promote and oversee adult recreational sports programs.
• Manage and motivate wellness staff, providing guidance, training, and performance evaluations to ensure exceptional program delivery and member experience.
• Develop and implement member engagement strategies to enhance participation, retention, and satisfaction across all wellness offerings.
• Build relationships with members to understand their needs, offer support, and create a welcoming environment that promotes inclusivity.
• Collaborate with other departments to ensure a seamless experience for members, including coordination with youth, family, and community programs.
• Oversee the wellness department’s budget and financial goals, ensuring efficient use of resources and meeting revenue targets.
• Stay up to date on the latest wellness trends, fitness programs, and best practices to continually improve offerings and provide innovative experiences.
• Develop and promote member events and initiatives that increase community involvement and engagement with YMCA services and community partners.
• Monitor and evaluate program outcomes, ensuring that wellness initiatives align with the YMCA’s overall mission and impact goals.
• Ensure compliance with safety, risk management, and regulatory standards in all wellness programs.

Why Join Us?

• Opportunity to make a meaningful impact on the health and well-being of the community.
• Collaborative and supportive work environment with opportunities for professional growth and advancement.
• Competitive salary and benefits, including a YMCA membership, health coverage, and paid time off.
• Access to ongoing training and professional development.